SAP Business AI customer stories

See how SAP customers drive innovation with powerful AI and agents, fueled by their own business data.
Two women interacting with AI technology—one analyzing data, the other exploring smart innovations

Featured customers

Soaring into the future with SAP Business AI

Cirque du Soleil processes 70,000 invoices each year and was overwhelmed by invoice status inquiries. A custom AI invoice assistant, built on SAP’s generative AI technology, was implemented to automate inquiry handling, streamline workflows, and improve response times across languages and urgency levels.

Scaling processes with intelligent automation

JK Cement Ltd., one of India’s top cement producers, faced considerable strain from processing thousands of transactions daily. Using SAP Business Technology Platform and SAP Business AI, the company turned slow, manual purchase processes into fast, intuitive ones—freeing teams to focus on bigger opportunities.

Accelerating innovation through early adoption of Joule

PwC Germany has a long-standing relationship with SAP and was one of the first adopters of Joule, including SAP Joule for Developers and SAP Joule for Consultants. Their goal: Embedding AI into everyday work to drive efficiency and innovation for their clients.

Fast facts

40,000

+

supplier invoices processed

≈500 hours

10,000 hours

of manual work saved with SAP Business AI

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