Travel and transportation

Achieve new levels of operational efficiency across passenger and cargo transportation, logistics, public transit, and hospitality businesses.
Plane at an airport, representing travel managment software from SAP

Leverage transformative technologies for travel and transportation

Empower your teams and streamline every process with SAP Business Suite. Become more adaptable and resilient while delivering exceptional services.

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Our travel and transportation solutions help you:

  • Optimize travel and transport logistics strategies, reducing costs and improving services.

  • Digitalize travel and transport asset management to improve maintenance efficiency.

  • Act faster to enhance customer and employee experiences.

  • Accelerate business transformation and outcomes with ethical AI.

  • Adapt to changing compliance rules and global regulations.

Improve economic and operational efficiency

Streamline and automate the most complex travel and transportation processes using adaptable, scalable digital workflows to save time and reduce costs.

 

 

Enhance customer experience and services

Harness the power of AI to transform data into actionable insights and deliver personalized experiences to improve every journey.

 

 

Accelerate green and social impact

Automate key processes and connect business and sustainability data to drive a more compliant, sustainable, and resilient business.

Foster innovation

Enhance travel and transport logistics to quickly adapt to changing conditions , cutting costs and enhancing services for a seamless journey.

 

 

Explore how travel and transportation software from SAP can help your business run better

SAP and partner solutions empower travel and transport companies to meet traveler needs and achieve transportation efficiencies.

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Real-time business insights

Use an out-of-the-box enterprise management solution designed to deliver real-time insights, embedded AI, and scalable performance across finance, supply chain, procurement, and more.

  • Run with industry best practices by applying preconfigured processes that are ready to go.

  • Build your own breakthroughs by reshaping business models and redefining work on the fly.

  • Grow without limits by adding customers, markets, and products without adding complexity.

  • Increase visibility across SAP and non-SAP systems.

  • Take faster action to enhance customer and employee experiences.

SAP APPLICATION

Subscription billing and revenue management

Monetize digital transformation in travel and transportation through high-volume subscription billing and revenue management.

SAP APPLICATION

Financial performance management

Act with speed and agility using granular profit and cost analysis to help steer an effective course for optimal performance.

SAP APPLICATION

Accounting and financial close

Simplify accounting and financial close processes, including closing, consolidation, management, and legal reporting.

PARTNER APPLICATION

SmartDOC by LegState

Automatically trigger flight purchasing activities and support the creation of flight-operations data, associated costs, and invoicing, all with a seamless connection to the Trip Record.

PARTNER APPLICATION

SAP Account Substantiation and Automation by BlackLine

Simplify finance operations to increase efficiency and support better decision-making.

PARTNER APPLICATION

LegState Triprecord

Employ a single repository to store all airline, liner shipper, and rail trip details, and streamline follow-up business processes such as catering, fuel management, and cargo handling.

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Orchestrate end-to-end asset management

Streamline asset management with a closed-loop process. Gain complete lifecycle visibility through a unified digital thread and apply AI to generate insights and automate tasks.

  • Improve overall asset performance by shifting from static, reactive methods to a more dynamic and prescriptive approach.

  • Reduce costs through increased efficiency by integrating business processes across your assets, enterprise, and networks.

  • Understand asset performance and usage to better predict failures and minimize downtime.

SAP APPLICATION

Asset performance tracking

Manage the lifecycle of your travel and transport assets by collecting, sharing, and tracking equipment usage information.

SAP APPLICATION

Business network asset collaboration

Drive resiliency and transparency through collaborative asset definition and maintenance.

PARTNER APPLICATION

HCL MRO

Maximize operational efficiency by optimizing processes and asset usage across the full maintenance lifecycle. Leverage industry-specific functionality and transaction automation across maintenance processes.

PARTNER APPLICATION

Planon Real Estate Management

Combine ERP with an Integrated Workplace Management Solution to manage real estate data, property finances, and sustainable buildings, seamlessly integrating with SAP Contract and Lease Management.

PARTNER APPLICATION

Rizing Omnispatial

Employ innovative data collection and mapping for asset management and maintenance.

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Connected logistics networks

Improve freight collaboration, goods tracking, material traceability, and supply chain resilience with an open logistics network.

  • Share insights and data digitally with trading partners to better prevent and navigate supply chain disruptions.

  • Orchestrate all supply chain functions to identify risks and understand the impact across the travel and transportation value chain.

  • Reduce costs and cut inefficiencies across supply chain functions to optimize service and delivery.

SAP APPLICATION

Sustainability management

Unlock the power of data to record, report and act on your sustainability goals – at scale.

SAP APPLICATION

Charge point operation management

Operate electric vehicle and equipment charging infrastructures at scale to drive the transition to electric mobility.

PARTNER APPLICATION

Evolution Energie

Optimize energy and emissions costs and account related accounting.

PARTNER APPLICATION

EcoVadis Business Sustainability Assessments, ESG Ratings and Carbon Scorecards

Make sustainable purchasing decisions using EcoVadis ratings.

PARTNER APPLICATION

Descartes eBookings for Ocean Shipment management

Manage end-to-end ocean shipments and enhance supply chain visibility.

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Core HR and payroll

Manage the entire workforce with flexible cloud solutions for core HR, time tracking, payroll, and service delivery.

  • Establish a single source of truth for people data and drive compliance.

  • Offer personalized profiles and AI-enabled self-services in the flow of work.

  • Manage employee benefits while meeting unique, country-specific requirements.

  • Help ensure employees are paid accurately and on time.

SAP APPLICATION

Talent management

Adapt to changing requirements with solutions for recruitment, onboarding, performance and compensation management, and learning.

SAP APPLICATION

Workforce analytics

Make HR decisions based on accurate intelligence to drive the success of every employee and achieve organizational agility.

SAP APPLICATION

Environment, health, and safety management

Mitigate risk and support sustainable and safe operations with integrated environment, health, and safety management.

SAP SOLUTION EXTENSION

SAP Time and Attendance Management by WorkForce Software

Gain visibility into workforce costs, reduce administrative effort, comply with local laws, and improve employee engagement.

PARTNER APPLICATION

Sodales for Enterprise Health, Safety and Employee Relations

Run a complete, integrated environment for managing health and safety incidents with country-compliant forms, claims, and more.

SAP SOLUTION EXTENSION

SAP Workforce Forecasting and Scheduling by WorkForce Software

Optimize employee productivity and workforce scheduling while forecasting and planning workforce requirements.

https://www.sap.com/products/hcm/workforce-forecasting-scheduling.html

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Customer experience and customer relationship management

Fuel profitable growth and turn every customer interaction into a seamless, engaging experience—uniting your business processes end-to-end.

  • Connect all your processes, gain end-to-end visibility, and reduce friction across the enterprise.

  • Empower your teams with real-time insights that help them build customer relationships and seize opportunities.

  • Realize value and accelerate growth with AI that helps you anticipate customer needs and adapt to market uncertainty.

SAP APPLICATION

Omnichannel commerce

Engage with travel and transport customers across multiple channels and touchpoints using our omnichannel commerce solutions.

SAP APPLICATION

Omnichannel customer engagement management

Deliver personalized, AI-enhanced marketing campaigns across various channels.

SAP APPLICATION

Customer data management

Manage travel and transport customer data in real time to deliver winning engagements, boost revenue, and drive growth.

PARTNER APPLICATION

MyWaveAI

Rapidly deploy AI agents to guide customers through sales and service journeys, with seamless integration into SAP Commerce Cloud.

PARTNER APPLICATION

SAP Commerce Marketplace Management by Mirakl

Expand your business vertically to deepen customer and channel partner relationships and drive growth.

SAP SOLUTION EXTENSION

SAP Convergent Mediation by DigitalRoute

Track and orchestrate usage and transactional data, for easier billing and usage across your business.

Learn why 80% of the world’s top hotel groups rely on SAP

 See how travel management software from SAP helps hospitality businesses succeed, from finding top talent to delivering outstanding customer experiences.

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See how customers are succeeding with SAP solutions for travel & transportation

See what analysts are saying about SAP

The business value of SAP BTP for SAP applications

IDC recognizes the value of SAP Business Technology Platform for SAP S/4HANA Cloud, SAP SuccessFactors, and SAP Ariba.

SAP named as a Leader in financial planning

SAP is recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

SAP recognized as a Leader in iPaaS

SAP is positioned as the vendor with the highest ability to execute in the 2025 Gartner® Magic Quadrant™ for Integration Platform as a Service.

Resources

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How AI and automation unlock efficiencies for hospitality businesses

AI and cloud technologies transform hospitality through data analytics, enabling personalized experiences and operational efficiencies.

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SAP Business AI for travel and transportation

Hear how travel and transportation companies can leverage SAP Business AI to help reshape asset management.

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AI and railways: Taking asset performance to new heights

Discover insights about the impact of AI on rail asset management gained from in-depth interviews with key industry stakeholders.

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Customer Testimonial Kazakhstan Railways

Optimize the growth and success of your railway through AI with SAP.

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Connect with SAP industry experts

Get advice on how to drive cost-effective transformation and sustainable growth with our innovative industry solutions.

Explore packages and pricing

Choose modular, AI-enabled solutions tailored to your business priorities—finance, supply chain, HR, procurement, or sales—and grow at your pace.

See what's ahead with SAP road maps

Browse upcoming strategies and advancements across SAP products and industries—and get the insight you need to plan your strategy with confidence.

Frequently asked questions

SAP enables real-time insights, seamless omnichannel commerce, and real-time, personalized customer engagement management that help you build brand recognition and loyalty.

SAP tracks carbon footprints, enables circular supply chains, and helps travel and transportation businesses manage environmental and social governance (ESG) goals effectively.

SAP integrates AI to optimize supply chains, predict and plan for passenger and cargo demand, intelligently manage assets across the business network, streamline customer engagement, and develop insights for data-driven decision-making.

Travel and transportation customers can request a demo, explore product capabilities, and consult SAP experts for tailored solutions to meet their business needs.

SAP Business Suite for travel and transportation is a fully integrated, modular set of solutions that helps airline, airport, trucking, ports, ocean freight, railway, public transit, logistics service, and hospitality businesses connect and optimize every function—from back-office operations to front-office, customer-facing engagement—across the organization. The suite integrates AI, data, and applications into one unified system, creating a continuous cycle of value that drives business transformation.

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