Airlines
Adapt to the connected traveler by preparing your airline to meet new technology requirements and changing traveler needs with solutions from SAP.
Year-over-year profit margin growth is tied to best-in-class experiences
Traveler demands, financial pressure, technology advancements, and global growth are changing the rules. SAP empowers airlines to stay ahead of the game and provide exceptional experiences by becoming intelligent enterprises.
Ensure a reliable, personalized air travel experience in a digital world
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SAP Performance Benchmarking
SAP Performance Benchmarking
SAP Road Map for Airlines
Explore our airlines road map to learn about current industry solutions, planned innovations, and future direction.
Current release highlights
- Travel accelerator upgrade to IATA’s newest industry standard for NDC (v18.2) and ONE Order certification
- Integration with Gigya technology for customer and consumer profiling in SAP Marketing Cloud
- Unified predictive analytics and demand-driven material requirement planning
- Airline industry content in SAP Profitability and Performance Management
Upcoming innovations
- Extensibility capabilities for machine learning scenarios in marketing data management
- New interfaces to Google Analytics to analyze what drives people to a Web site
- Enhancement of the material requirement planning cockpit to improve capacity planning and supply handling
- Creation of a cockpit to manage financial plans
Future plans
- Implement customer journey management capabilities, such as check-in, boarding, and disruption
- Develop the holistic marketing automation platform for contextual marketing, leveraging machine learning and AI
- Support predictive maintenance planning and scheduling with connected assets and a connected workerforce
- Enhance fuel management with the ability to expose risks
Realize your business goals by simplifying and accelerating your digital transformation
In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.
Transform your business with unparalleled service support enterprise-wide
SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.
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Making the world's largest airline the world's greatest
Learn how American Airlines is reinventing its team-member experience by enabling collaboration and building employee loyalty.
Providing smooth, memorable experiences
See how Bangkok Airways empowers its employees to provide premium service to customers, beginning with better HR support.
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Communities and Events
SAP for Travel and Transportation Community
Stay up to date on the latest innovations, trends, and solutions by joining other travel and transportation stakeholders. Learn and share insights through blogs, discussions, and events – and find out how SAP can help your travel and transportation business run better.