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SAP is at the center of today’s technology revolution. The market leader in enterprise application software, SAP helps organizations fight the damaging effects of complexity, generate new opportunities for innovation and growth, and stay ahead of the competition. Visit our corporate site to explore news, information for investors and analysts, career resources, SAP’s history, and more. Visit our Global Corporate Site. Available in:

Cloud Services Agreements

Order Form

The order form is your ordering document to subscribe to business cloud services from SAP. It defines the commercial terms and lays out the agreement structure.

Cloud Service Description

SAP delivers the cloud service to all customers in a uniform manner. Find out the product-specific terms, the support policy, and the operational availability of the cloud service.

Data Processing Agreement

Based on the instruction of the data processor handling personal data uploaded into the cloud service, SAP implements and maintains technical and organizational measures to adequately protect the personal data.

General Terms and Conditions

The general terms and conditions (GTC) document describes the essential legal terms that apply to the chosen cloud service including usage rights, customer data, warranties, confidentiality, and limitations of liability provisions.

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