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Customer Snapshot: Overview

100% Renewable energy powers Packsize headquarters


Packsize International, LLC has initiated a paradigm shift in the packaging industry by installing instantly programmable package converting machines on its customers’ shipping lines—and charging them only for corrugated box materials. Packsize needed enterprise resource planning functionality and operations visibility to allow unimpeded growth.

Packsize International, LLC

Customer Website

Implementation Partner URL

Industrial Machinery & Components

Salt Lake City, Utah, USA

Implementation Partners
Bramasol Inc.

Line of Business

SAP Solutions
SAP Business All-in-One

Customer Snapshot: History

Robots that Think Inside the Box

The intention was to do it once, do it right, and never look back. With an SAP Business All-in-One solution, Packsize got exactly what it wanted.

Customer Snapshot: Business Model

Protection without Peanuts

Kiessner’s innovative idea to put programmable packaging machines on each customer’s shipping line is embodied in the Packsize operation. The shipper enters the dimensions of the product(s) being shipped, and the machine provides a custom-fitted corrugated cardboard box for each shipment.

Less material waste and less wasted space in-transit translates to exponential savings potential-for customers, consumers and the environment. In fact, packaging that's this efficient means an average of 66% more items can be shipped on one truck.

Think of it as protection without peanuts, or boxes with the air on the outside instead of the inside. Specifically, about 40% less air.

With a unique 100% risk-free business model, Packsize customers only pay for materials they use—while leasing the machine for free.

Customer Snapshot: Success Strategy

Our goal is to reduce the world’s shipping volume by 30% to 40%.

One measure of success is meeting Packsize’s self-imposed challenge: a 40% annual rate of growth. The problems associated with that kind of growth are also challenging, to say the least.

The Challenge

Gaining Global Visibility

Previously using multiple ERP systems, Packsize lacked visibility across multiple countries and entities. They needed a very robust system that would enable data mining to understand the business at a deeper level in order to strategize properly and achieve their ambitious goals.

Hoping for useful information...

Enter SAP

Do it Once. Do it Right. Never Look Back.

“SAP Business All-in-One was the only solution that we felt would enable us to avoid any future transition as we grow the company. It lets us focus on the company’s mission.”

Packsize management decided that the next ERP system they implemented would be their last. They selected an SAP Business All-in-One solution.

Selecting SAP...

Enter SAP: The SAP Experience


Mastering Change Management

Implementation went so smoothly that Packsize went live on time and under budget—allowing for immediate rollout of additional modules that weren’t in the plan for stage one.

Exceeding expectations from the start...


World-Class Consulting

Packsize called on Bramasol Inc to perform the implementation. Their partnership was enormously helpful in maximizing utilization of SAP solutions to Packsize’s complex needs—and instrumental in establishing effective change management and best-in-class industry procedures.

Change is good...especially with this kind of help. 

With our SAP Business All-in-One solution we’re able to implement the practices we’re using in the United States into Germany, Sweden, and everywhere else.

Better Business

Beyond Scalability


SAP was the only company to meet all the criteria required for Packsize:

1 – Integrate easily into all aspects of Packsize business

2 – Provide global visibility on a timely basis

3 – Allow for scalability in any direction, at any time

4 – The ability to standardize a system for multiple countries

SAP has now provided us with the platform we need to run our complex global business.

Better Business: Benefits

One Word: Visibility

The benefits an SAP Business All-in-One solution delivers to Packsize span all the company’s operations, but they can be summed up in one word: visibility.


SAP gives Packsize visibility into the global deployment of their machines in order to efficiently run their corrugated supply chain. “I’d go one step further and say this widespread deployment probably wouldn’t even be possible for Packsize without a global ERP system”, says CEO Hanko Kiessner.

A few more words...

I can’t do my job without Business All-in-One.

Better Business: Lessons Learned


Embrace the Power

All good tools require practice.

I describe the SAP Business All-in-One system as a big powerful sports car. At first it was hard for me to handle, but once you get the feel of it it’s great, it’s very powerful, it can do everything we need it to do.

Better Business: Run Simple


SAP Business All-in-One solution is absolutely essential to our operations and also to our growth.

Freedom on the road opens up a whole new world for Packsize. 

New Mobility

With almost too many benefits to list, there’s excitement in the air for Packsize employees. For instance, now their engineers and sales teams have mobile access to customer data.

Journey Ahead

Connecting the Dots

Packsize intends to implement a more robust reporting package with additional functionality, by planning to link the travel management function for their engineers to the CRM functionality and to fixed assets, because all those parts of the business are so interconnected.

Packsize is looking forward to seeing the biggest benefit of implementing an SAP Business All-in-One solution – when all those functions are working together as a whole.

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