Resolve integration failures faster: AI explains each one and recalls the proven fix
Turn every failed message in SAP Integration Suite into an explained, resolvable incident. Models deployed in your SAP AI Core deliver the root cause, a suggested fix, and severity, while vector search in SAP HANA Cloud recalls how similar failures were resolved, so your team starts from a proven fix and closes duplicates in one step.
By SYGEON
Overview
Resolve integration failures in minutes instead of hours
Operations teams start from an AI-generated root cause and a suggested fix instead of a raw stack trace, and close near-duplicate incidents in one step, cutting the time from failure to resolution across the whole landscape.
Keep resolution knowledge in the company
Every incident and its resolution note is embedded and stored in SAP HANA Cloud. When a similar failure recurs, the proven fix appears next to the new incident, so knowledge survives team changes and nobody re-diagnoses a solved problem.
Gain a constant overview of integration health
Dashboards by severity, category, and integration flow show open incidents and the most frequently failing flows at a glance, while assignment keeps responsibility clear, so teams see the state of the landscape without opening the SAP Integration Suite monitor.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry
Compatibility
Works with
This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
Features
Analyze every failed message automatically
Models deployed in the customer's SAP AI Core read each failure and return the root cause in plain language, a concrete suggested fix, severity, and category, so diagnosis starts from an explanation instead of a stack trace.
Reuse proven fixes for recurring failures
Vector search in SAP HANA Cloud matches every new failure against resolved incidents and knowledge base entries, entries for the same integration flow first, and offers to close all open duplicates with one confirmation.
Find any failure by meaning or business key
Semantic search finds incidents from a plain language description even when the error text is worded differently, and a business key such as an order number from the message headers leads straight to the failed message.
Plans and pricing
All plans include:
- AI analysis of every failed message: root cause, suggested fix, severity, and category
- Resolution memory with one-step mass close of duplicate incidents
- Semantic search for incidents and lookup by business keys such as order numbers
- Shared knowledge base with CSV import and export
- Role-based access for viewers, operators, and administrators
- Unlimited development and test deployments
- Unlimited users
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Technical Information
Technical details
| Solution type | Extensions and Add-ons |
| Category | Integration |
| Industry | Cross-Industry |
| Works with |
|
Deployment and operations
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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Security and compliance
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
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Resources
Iaso Technical Datasheet
Iaso Overview Presentation
Iaso Solution Step-By-Step Walkthrough
Publisher
SYGEON
Sygeon is an SAP partner delivering solutions on the SAP Business AI Platform, with a focus on application development, integration, automation and AI. Our certified specialists design, implement and operate integration landscapes and business applications for customers across industries. We cover the full lifecycle, from architecture and development through operations and support, and we build every solution to run in the customer's own SAP environment, so data, security and cost stay under the customer's control.
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