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APP ORCHID INC

Optimize asset reliability with AI that monitors, predicts, & prioritizes assets

Monitor, Detect, Predict and Prioritize asset issues. Leverage SAP IS-U, SAP BTP and Cloud for Energy data to find anomalies using AI/ML tools that traditional asset monitoring tools can’t, so you can find revenue leaks, prevent outages, and reduce truck rolls addressing asset issues.

By APP ORCHID INC

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Overview

Address your biggest asset problems first

Prioritize asset repair by your metrics – are you solving the most recent issue or highest impact issue? This helps you understand your top problems based on financial impact, number of customers affected, and more.

Reduce truck rolls by solving real issues and root causes

Are you rolling trucks to solve non-existent issues? Use root cause analysis and false alarm detection to reduce truck rolls significantly. Shrink your carbon footprint and reclaim unnecessary revenue.

Extract insights from free text and service notes

Using natural language processing, extract new insights utilizing the information stored over years of service. Build new intelligence and best practices by operationalizing the wisdom accumulated by your workers.

Find and catch revenue leaks

Are you losing money because of underperforming assets? Utilize a full set of tools to understand how your assets should be performed and detect theft of services. Utilize a full set of AI tools including knowledge graphs, Natural Language Processing, combinatorics, and more to understand.

Details

Solution type

Extensions and Add-ons

Industry

Oil, Gas, and Energy, Utilities

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

  • SAP Extended Warehouse Management
  • SAP Business Technology Platform
  • SAP HANA Live for Utilities, edition for SAP CRM
  • SAP Enterprise Asset Management, add-on for MRO by HCL for SAP S/4HANA
  • SAP Utilities Customer Engagement
  • SAP S/4HANA Enterprise Management

Features

Monitor Asset Performance from a geospatial perspective

Maps based monitoring on a single pane of glass shows all your assets and associated issues on a map with easy controls and filters. Detect anomalous performance and discover asset issue patterns with ease.

Monitor Asset Performance from a geospatial perspective

Detect and predict asset issues with AI/ML

AI/ML models work with your systems to find and alert you to new issues. Combinatorics enable the detection of unusual correlations to find the real issue. Natural Language Processing (NLP) understands service notes to find new issues.

Detect and predict asset issues with AI/ML

Prioritize Asset Issues

Combine diverse information such as financial, grid, and customer data using our utilities ontology to understand the impact of asset issues. Triage asset problems and create work orders to address these issues with just a few clicks.

Prioritize Asset Issues

Use human language to ask questions and get rich responses

Ask ad hoc queries using human language, such as “Show all meters with backflow problems in Los Angeles," about your assets and get a rich, dynamically generated dashboard using EasyAnswers™.

Use human language to ask questions and get rich responses

Plans and pricing

All plans include:

  • Easy Answers natural Language Search processing
  • Utilities Ontology for combining many data sources
  • AI/ML features for Detection of issues

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  • Easy Answers natural Language Search processing
  • Utilities Ontology for combining many data sources
  • AI/ML features for Detection of issues

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Technical Information

Technical details

Solution type Extensions and Add-ons
Category Enterprise Asset Management
Industry Oil, Gas, and Energy, Utilities
Works with
  • SAP Extended Warehouse Management
  • SAP Business Technology Platform
  • SAP HANA Live for Utilities, edition for SAP CRM
  • SAP Enterprise Asset Management, add-on for MRO by HCL for SAP S/4HANA
  • SAP Utilities Customer Engagement
  • SAP S/4HANA Enterprise Management

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment
  • Integrates with SAP Cloud solutions This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs.
  • Software-as-a-Service solution This product is delivered online as a subscription service.
  • Cloud Solution This product is designed to be delivered over a network as a cloud service.
  • User Assistance provided Assistance is provided to enable all target users to install configure, and use the solution.
  • Deployed on server This product is an on-premise/hosted solution designed to be downloaded and deployed on a server.
Globalization
  • Internationalized for global customers This product has been internationalized to meet the needs of global customers (e.g. the use of Unicode).
  • Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies).
  • Translated user interfaces and documentation User interfaces and documentation for this product have been translated into multiple languages. Please consult product documentation or contact the publisher for more details.
Operations
  • Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater.
  • Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting.
  • Meets recommended support levels This product meets SAP Store-recommended standards for support levels and turnarounds.
  • Meets SAP Store recommended Service Levels This product meets SAP Store-recommended service levels.
  • High availability and disaster recovery This product has been designed to ensure minimal service interruption and quick restoration of service in the event of a disruption.

Security and compliance

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Security
  • Encrypted communication channels This product employs encryption to secure all communication channels.
  • Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies.
Compliance
  • Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers.
  • ISO 27001 (Information Security Management) This product meets the standards for information security management specified by ISO 27001.
  • Open source attribution This product complies with the fulfillment of notice and attribution requirements for open source products.
  • Open source representations, warranties, and support This product complies with the representations, warranties, and support requirements for open source and freeware products.

technical-name

2001013469

is-partner

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support-email

mailto:info@apporchid.com

Resources

App Orchid

Visit website

AO Knowledge Graphs for Utilities

Visit website

SAP Industry Cloud for Utilities “Espresso Sessions” – Asset Seer by App Orchid

Watch video

Publisher

APP ORCHID INC

App Orchid is an AI Platform company revolutionizing the way businesses unlock tangible value from data across disparate systems and external sources. We help companies deploy easy-to-use, insightful, and predictive applications using our low/no code app builder and powered by Enterprise AI/ML.

Visit publisher website

More solutions provided by {{publisher}} APP ORCHID INC

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