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Technical Requirements

View technical information and documentation for implementing, managing, and configuring SAP Customer Data Cloud solutions.

Security

Learn how SAP Customer Data Cloud solutions meet the highest standards for trust, security, and compliance in the cloud.

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Information security

Information security and data privacy practices of SAP Customer Data Cloud are ISO 27001:2013, ISO 27018:2014, and SOC 2 certified, ensuring information security management systems and practices are up-to-date with evolving policies and regulations.

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Data encryption

All data transfer is encrypted using Transport Layer Security (TLS) with select secured ciphers. Likewise, all sensitive information collected by SAP Customer Data Cloud solutions undergoes standard AES256 encryption prior to any permanent storage.

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DDoS protection

In case of a distributed denial of service (DDoS) attack, SAP Customer Data Cloud solutions switch to a secondary location to filter and direct malicious requests back to the primary data center. Finding new ways to protect our customers is a standard feature.

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Privacy and compliance

SAP Customer Data Cloud supports data localization with global data centers in North America, EMEA, Russia, China, and Australia, as well as compliance with regional laws, Web Content Accessibility Guidelines (WCAG), and the Americans with Disabilities Act (ADA).

Deployment

Delivered through a software-as-a-service (SaaS) model, you can deploy SAP Customer Data Cloud solutions in the public cloud.

Architecture and Technology

SAP Customer Data Cloud is designed for scalability, availability, flexibility, and performance.

Implementation and Integration

Simplify implementation and integration of your solution by referring to detailed descriptions, requirements, and steps.

Extensibility

Find out how you can extend and enhance your solutions to support business processes enterprise-wide.

Support for SAP Customer Data Cloud

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