Service overview
Provide a portal for your customers to access SAP Cloud ERP
Once your business and technical teams align on the capabilities of the portal (such as returns management, quote creation, and invoice payment), SAP experts will help activate features that empower your customers to manage their orders.
Build upon a solid foundation
Your project team will receive a configured solution that can act as a starting point to make design decisions and go live quicker.
Give your team hands-on experience
Team members can apply their knowledge of the solution's capabilities to better understand what is standard and make more confident decisions on where customizations may be required.
Activate your portal with expert-implemented configurations
Based on your team's answers to a questionnaire, SAP experts will configure, build, and deploy a streamlined portal that provides key B2B processes—orders, invoices, and more.
Integrate with SAP Cloud ERP
Integration with SAP Cloud ERP grants end-user access to invoices, account summaries, and order histories. An optional SAP digital payments add-on enables online self-service invoice payments and settlements.
Tailor the portal's look and feel to your business
Using your provided data, SAP experts will configure the basic look and feel of the portal to give business stakeholders a portal that uses standard capabilities in the design style of the business.
Details
Solution type
Professional Services
Compatibility
Works with
[productWorksWithTooltip]
- SAP Commerce
- SAP Commerce Cloud
Pricing and service scope
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prerequisites
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-
Included:
- One kick-off workshop
- Activation of the SAP B2B Self-Service Portal in a non-production environment
- Integration with one SAP Cloud ERP or one SAP Cloud ERP Private environment
-
Metric:
- This service is priced as a one-time purchase.
-
Other:
-
A valid cloud subscription for:
- SAP B2B Self-Service Portal
- SAP S/4HANA Cloud
- SAP Integration Suite
- SAP digital payments add-on (optional)
-
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Resources
Scope Document for Activation Service
SAP Help Documentation for B2B Self-Service Portal
Frequently asked questions
Can the scope of this service be customized for a special request?
If you’re purchasing through the SAP Store, the service scope is fixed and cannot be modified. If you want to make a custom request, contact your SAP Sales representative to have the service specifically scoped and estimated.
Are any discounts available in the SAP Store?
No, discounts are not available for services purchased through the SAP Store. All prices listed are fixed and already reflect the best possible pricing.
What is the delivery process for services that I purchase through the SAP Store?
After purchasing a service via the SAP Store, the delivery process is:
- Confirmation: You’ll receive a confirmation email detailing your purchase and any next steps.
- Coordination: An SAP representative will reach out to schedule the delivery and ensure that you understand all prerequisites and requirements.
- Execution: The service will be delivered according to the scope and terms specified in your purchase.
- Completion: When the service is completed, you’ll receive a summary report and any relevant documentation or follow-up instructions.
Throughout the delivery process, SAP support is available to answer any questions or address concerns you may have.
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products
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