SAP Conversational AI
Revolutionize your customer and employee experience with AI chatbots
SAP Conversational AI Bot-Building Platform
SAP Conversational AI Digital Assistant
SAP Conversational AI Bot Training
SAP Conversational AI bot-building platform
SAP Conversational AI
Transform the experience of your employees and customers by building and deploying powerful conversational interfaces. Efficiently manage your HR, procurement or travel tasks by leveraging an end-to-end bot-building platform and a digital assistant for the enterprise. Benefit from a full integration with SAP software products.
- Cloud deployment
- End-to-end platform for creating AI chatbots
- Proprietary, multilingual NLP technology
- Full integration with SAP products
Key Benefits
Transform your employee experience
Turn conversations into actions and improve productivity, commitment, and innovation of your employees with AI chatbots.
Revolutionize customer experience
Improve productivity, customer retention, and revenue by automating customer service with powerful chatbots designed for the enterprise.
Integrate with other SAP products
Guide the user to the right page, answer FAQs, and execute simple tasks with AI chatbots that are fully integrated with a wide range of SAP solutions.
Key Capabilities
Transform customer and employee experiences with an end-to-end bot-building platform and a powerful digital assistant for the enterprise.
See how customers are succeeding with SAP
Improve experiences in a highly regulated market
See how Groupe Mutuel is improving customer service and satisfaction with a chatbot that lets customers ask questions 24x7.
Reduce operating costs and increase productivity
Learn how NHK Spring is increasing user satisfaction with an intelligent ticketing system and chatbot services.
Technical Information
This service is deployed in the cloud and is available as software as a service (SaaS), so you can access it from any Web browser or mobile device.
Setup guide
Understand the core concepts of bot-building functionality within SAP Conversational AI.
Tutorials
Follow our tutorials with step-by-step instructions on how to build your first AI chatbot.
Product features
Explore the latest features of SAP Conversational AI that can help your workforce handle simple tasks.
Developer community
Connect with our bot-building community around the world for fast learning and quick answers on SAP Conversational AI.
See additional products
SAP Conversational AI works smoothly with our machine learning solutions, enabling you to create multiple bot workflows and self-learning bots.
SAP Intelligent Robotic Process Automation
Build powerful bots with a comprehensive robotic process automation platform that supports AI, natural language processing technology, and preconfigured bots.
SAP Leonardo Machine Learning Foundation
Unlock knowledge from structured and unstructured data using machine learning technology to enable intelligent enterprise applications.
Services
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Support
Get the support you need to keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.
Security and Compliance
Focus on your business and customer relationships, while knowing that your data is safe and reliable. With a proactive, predictive approach, SAP helps ensure compliance and data security in the cloud and within an on-premise data center.
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