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SAP Operational Process Intelligence

Operational Process Intelligence Features

Monitor end-to-end process performance in real time to improve business agility through data-based process excellence.

Product Capabilities

Improve response times, accuracy, and operational effectiveness with SAP Operational Process Intelligence.
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Enable real-time end-to-end process visibility

  • Give business users real-time visibility into processes and the ability to react immediately 
  • Display each process from a business perspective, showing data in a few clear phases, milestones, and KPIs
  • Track metrics associated with the progress of each process and predict completion times 
  • Configure to meet each user’s specific information needs

Drive better-informed, faster operational decision-making

  • Track current performance and trends and highlight areas where attention is needed 
  • Drill down into the details of a specific process instance
  • Remediate situations by creating tasks and taking direct action
  • Automatically trigger actions based on predefined rules

Improve business agility with data-based process excellence

  • Gather relevant process events from both SAP and third-party systems using the data integration features of SAP HANA 
  • Filter, analyze, correlate, and contextualize the huge volume of data that your business processes generate in real time using the analytical power of SAP HANA
  • Leverage rule processors, process orchestration, and workflow engines to trigger alerts, automated responses and resolution processes that include human actions

Operational Intelligence Platform

Enable agile, efficient digital business processes

Our process excellence solutions help organizations address the challenges associated with the business process management (BPM) lifecycle. They provide an operational intelligence platform that gives a holistic view into the overall performance of an entire process flow.

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Achieve data-based process excellence

Assess process execution using data-based process discovery and gain a holistic view into process performance to help ensure efficient digital processes.

Lay the foundation for your digital enterprise

Reduce complexity, streamline data-driven operations, and enable continuous process improvements by automating, monitoring, and analyzing operational processes.

Detailed Product Scope

SAP Software Accessibility

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