Xerographic Solutions Ltd Transforms Customer Records and Efficiency with SAP Business One
Can SAP Business One help a company
maintain a comprehensive customer
record?
Xerographic Solutions Ltd was established in 1987 and since then has been the local
Authorized Distributor of Xerox. The Company supply premium and quality products,
management printing solutions and services to the Cypriot market, achieving
outstanding results in a competitive and dynamic business environment. Committed
to become even more flexible, innovative and efficient company, Xerographic
Solutions Ltd chose SAP Business One.
Featured Partner
Maintain a comprehensive customer record is always challenging, let alone
a record that encompasses contact information, order history, service
requests, and service completion details, providing a holistic view of each
customer interaction.
Picture Credit | Xerographic Solutions Limited, Cyprus | Used with permission
maintain a comprehensive customer
record?
Xerographic Solutions Ltd was established in 1987 and since then has been the local
Authorized Distributor of Xerox. The Company supply premium and quality products,
management printing solutions and services to the Cypriot market, achieving
outstanding results in a competitive and dynamic business environment. Committed
to become even more flexible, innovative and efficient company, Xerographic
Solutions Ltd chose SAP Business One.
Featured Partner
Maintain a comprehensive customer record is always challenging, let alone
a record that encompasses contact information, order history, service
requests, and service completion details, providing a holistic view of each
customer interaction.
Picture Credit | Xerographic Solutions Limited, Cyprus | Used with permission
“SAP solution is a tool that helps us in our
daily tasks, from accounting, to logistics,
technical departments and generating reports
for all”
Evagoras Themistocleous,
General Manager, Xerographic Solutions Ltd
Before: Challenges and opportunities
• Eliminate previous data fragmentation
• Maintain a comprehensive customer record
Why SAP and Centrix
• Centrix ensures prompt resolution of any issues that may arise
• SAP Solution continuously enhances operational efficiency
After: Value-driven results
• Monitor inventory levels in real-time
• Leverage reports to analyze historical data on machine performance and technician activity
• Automate manual processes, streamline workflows and eliminate duplicate data entry
• Employ a client-centric approach, ensuring personalized service and timely communication
With SAP Business One, Xerographic continuously enhances
operational efficiency and optimizes overall cost structures.
Featured Partner
(24/05) © 2024 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Xerographic Solutions Limited
Nicosia, Cyprus
www.xerographic.com.cy
Industry
Wholesale & Distribution
Products and Services
Industrial Machinery and
Components, Printing Trades
Machinery and Equipment
Employees
30
Featured Solutions
and Services
SAP Business One
daily tasks, from accounting, to logistics,
technical departments and generating reports
for all”
Evagoras Themistocleous,
General Manager, Xerographic Solutions Ltd
Before: Challenges and opportunities
• Eliminate previous data fragmentation
• Maintain a comprehensive customer record
Why SAP and Centrix
• Centrix ensures prompt resolution of any issues that may arise
• SAP Solution continuously enhances operational efficiency
After: Value-driven results
• Monitor inventory levels in real-time
• Leverage reports to analyze historical data on machine performance and technician activity
• Automate manual processes, streamline workflows and eliminate duplicate data entry
• Employ a client-centric approach, ensuring personalized service and timely communication
With SAP Business One, Xerographic continuously enhances
operational efficiency and optimizes overall cost structures.
Featured Partner
(24/05) © 2024 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Xerographic Solutions Limited
Nicosia, Cyprus
www.xerographic.com.cy
Industry
Wholesale & Distribution
Products and Services
Industrial Machinery and
Components, Printing Trades
Machinery and Equipment
Employees
30
Featured Solutions
and Services
SAP Business One