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SAP Cloud For Customer on Amazon Web Services C5 Type 1 Audit Report 2021

The scope of this C5 report includes SAP Cloud for Customer on Amazon Web Services (AWS) as offered in the primary data centers in Frankfurt (Germany), Ohio (USA), Oregon (USA), Paris (France), Singapore, Virginia (USA) and Sao Paulo (Brazil). 

SAP Cloud for Customer System Supported by Infrastructure Managed by Amazon Web Services in an SAP Customer Relationship Management (CRM) Software-as-a-Service (SaaS) offering, powered by SAP HANA®. It is a set of solutions for sales and services teams. All solutions are pre-integrated with SAP Business Suite and the solutions are supported on a wide range of browsers and mobile devices.

SAP Cloud for Customer System Supported by Infrastructure Managed by Amazon Web Services is a multi-tenant cloud offering that brings sales, customer service and social CRM together. 

The Cloud Computing Compliance Controls Catalogue (abbreviated C5) is intended primarily for cloud service providers as well as their customers and auditors. It is defined which requirements (also referred to as controls in this context) the cloud providers have to comply with or which minimum requirements the cloud providers should be obliged to meet. The catalogue is divided into 17 thematic sections (e.g. organization of information security, physical security). The surrounding parameters provide additional information on the data location, provision of services, place of jurisdiction, certifications and duties of investigation and disclosure towards government agencies and contain a system description.

SAP Cloud for Customer on AWS has prepared C5 Type 1 audit reports by an independent 3rd party accountant. This version of the report covers the date as of 31. October 2021 in the primary data centers in locations: Frankfurt (Germany), Ohio (USA), Oregon (USA), Paris (France), Singapore, Virginia (USA) and Sao Paulo (Brazil).

The use of this report is restricted. A copy of this report is available for all SAP Cloud for Customer on AWS customers with productive systems. This report is also available for prospective customers under the signed non-disclosure agreement.

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