Customer Experience and E-Commerce Solutions for Small Business
Delight customers now, and in every other moment that matters – with our CRM and e-commerce software
Bring marketing, sales, e-commerce, and customer service systems together – with SAP solutions for small business and midsize companies. Create seamless experiences that engage today’s omnichannel customers. And take advantage of the latest technology – on-premise or in the cloud – to gain insight, predict behavior, and adjust your business in a heartbeat to serve your customers.
A long-time user of SAP software, SAP for Retail solutions are the IT backbone of ULTA's operations. From real-time data to analytics, to automated back-end processes, to comprehensive employee support. ULTA is using IT to drive better, more personalized service and consistent shopping experiences. Learn how SAP helps ULTA Beauty Run Simple.
Find Your Gap
With the help of sensor technology and the SAP Hybris Cloud for Customer solution, Vienna-based startup, Find Your Gap – Echtzeit Parkinformationssysteme GmbH, aims to make it easier for frustrated drivers to find a parking spot. SAP Hybris Cloud for Customer fulfills customer demands and supports international growth at the same time.
Royal Cup Coffee & Tea
Royal Cup provides restaurants, hotels, resorts, and offices with specialty coffees and teas. See how they’re using SAP Hybris Cloud for Sales to simplify their sales process, improve forecasting accuracy, and make the most of their time in front of the customer.
Provide a consistent and meaningful customer experience across every channel with our solutions for sales, customer service, marketing, and e-commerce.
SAP Digital CRM
SAP Digital CRM brings together sales, service, and marketing to give your small business or midsize company a complete customer engagement solution. Get up and running in minutes, and start making every sales and service engagement a personal connection.
Access anonymized mobile data that shows how many consumers pass through a chosen location each hour – and where they come from. This analytics service for small and midsize retail business can provide detailed insight into pedestrian demographics.
SAP Hybris Commerce, Edge edition, packages the core features of our market-leading ecommerce software to meet the needs of SMEs. It integrates all customer touchpoints on a single platform – including online, mobile, point of sale (POS), and more.
This cloud CRM portfolio can help your team form personal connections that drive customer engagement across all channels. Take advantage of best-in-class contact management, customer analytics, and more – to sell smarter and deliver better service.
How can small and midsize companies maintain a competitive advantage over their larger competitors when it comes to delivering personalized experiences to their customers — even as customers now engage more through mobile apps, social media, and e-commerce? Learn how in this IDC infobrief.
Now more than ever, customers expect personalized and seamless buying experiences – across every channel. Get tips for how sales, service, marketing, and ecommerce teams can work together to satisfy customers at every stage of the buying journey.
The days of the voice-centric contact center are over. In order to survive, companies not only need to add the digital channels customers expect – they need to provide assisted digital service connected to all other channels and business insights.
SAP Partners play a key role in helping organizations of all sizes – across all industries – transform and run their businesses. They can help you buy, build, implement, service, and support the SAP solution that best fits your unique needs. Find a trusted professional to work with today.