SAP Customer Experience Services
Put your deployment of SAP Customer Experience solutions on the path to success from day one
Elevate your success – from project planning to operation – by leveraging the broad portfolio of services offered by SAP Customer Experience Services.
Why SAP Customer Experience Services?
Reenergize your customer experience strategy
Improve the customer experience of your brand by identifying and overcoming operational obstacles, reviewing processes, and uncovering innovative solutions.
Choose service quality first
Review and validate critical project areas, so you can proactively apply best practices and resolve complexities throughout your transformation journey.
Be empowered with expertise and best practices
Access tailored workshops and optimization services for topics such as solution architecture, integration and data migration, and solution-specific methods.
Get guidance – from start to finish
Receive dedicated support from experienced professionals throughout your entire project to transfer knowledge and skills to your team quickly.
Maximize the value of SAP Customer Experience solutions
CX Works: The single portal that leads to a wealth of expert-tested SAP Customer Experience knowledge
Whether you're launching a new implementation, integrating additional solutions, or hoping to gain even more value from an existing deployment, access CX Works – a complete source of field-tested, SAP-verified expertise – all in one intuitive Web portal.
Get the most from our solution portfolio with bite-sized video enablement
Access guided learning paths, easily digestible microlearning videos, and in-depth expert knowledge about our solutions.
See how customers are succeeding with SAP
Get the latest news and trends from experts
How to increase e-Commerce revenue
Discover how experience management solutions can help your e-commerce platform to continuously generate revenue, even at times of crisis.
Personalization in SAP Commerce Cloud at times of crisis
Explore our interactive compilation and learn how to use tools like Backoffice Adaptive Search, Administration Views and SmartEdit to personalize your storefront.
Running an agile content development team like a restaurant
Learn how – much like running a restaurant – you can structure your software education teams to foster agile content development.