SAP Field Service Management Solution Extensions

Managing machines, equipment, tools, operating personnel, consumables and any resources in the fields of construction, maintenance, industrial service and rental business. End-to-end processes for asset lifecycle management and internal and external rental use cases. Integrated into your SAP ERP.

Include material or component management capabilities directly in the planning and dispatching board. Allow your dispatchers to respond immediately and efficiently to activities’ material requirement adjustments, without the need to jump to SAP ERP Backend.

Turn your service data into insights. InsightLoop helps you resolve issues faster by predicting the root cause and required parts in real time before your technicians arrive on site. The immersive assistant is your companion for troubleshooting and knowledge document search.

Elevate your customer relationships with our customer self-service solution. Our advanced self-service capabilities streamline service processes, ensuring efficiency and satisfaction. Engage with your customers in real-time across multiple channels, providing a seamless and unified experience. Our suite, enhances transparency and builds unwavering loyalty. Empower your business with the digital solution designed for success!