Streamlined Partner Collaboration for SAP S/4HANA and SAP ECC
Organizations that run SAP S/4HANA or SAP ERP Central Component can simplify collaboration with their customers by enabling e-commerce capabilities through a cloud-based, mobile-friendly portal that integrates seamlessly with their back-end ERP system.
By Redfig LLC
Benefits
Increase collaboration with customers throughout your order-to-cash process
Spend less time fielding emails and phone calls by providing customers with the data and functionality they need at their fingertips. Customers can access their order history, order status, product catalog, and invoices through a user-friendly, mobile-ready interface, enhancing transparency and efficiency.
Streamline order intake and fulfillment
Enable customers and sales reps to create and process sales orders in real-time. Avoid downstream errors with data validation at the point of entry, reducing time spent resolving errors and ensuring a smoother, faster order fulfillment process.
Deliver a tailored buying experience for your B2B customers
Customers can securely access their data directly from your S/4HANA or SAP ERP Central Component system. Product information and pricing are customer-specific, utilizing standard listing and pricing configuration. This ensures that customers only see the products they can purchase at the correct, personalized price.
Lower technical debt with a simplified architecture
Leverage existing data, configuration, and processes by integrating the solution directly with your SAP S/4HANA or SAP ERP Central Component system. This eliminates the need to replicate data onto another platform, reducing complexity and technical debt while maintaining accuracy.
Features
Place orders in real time
Instantly create sales orders in your SAP S/4HANA or SAP ERP Central Component system with real-time integration. Receive immediate confirmation with a sales order number or any relevant error messages, allowing for quick error correction.
Display customer-specific product pricing and availability
Utilize existing configuration from your SAP S/4HANA or SAP ERP Central Component system to show customers only the products they are authorized to purchase. For each product, display personalized pricing based on your configured pricing procedure.
Gain a holistic view of customer accounts
Provide a unified dashboard where customers can view their credit standing, including accounts receivable aging buckets, account information, and order history. Sales reps can also browse accounts to quickly access important information for customer interactions.
