Simplify the processing of failed IDocs
It is essential that you monitor and react to failed IDocs quickly, but standard SAP doesn’t allow you to do this. Instead, you have the task of sifting through several transactions and the technical information, whilst having to navigate a poor user interface to get to the information you need.
Overview
Reduce operational downtime
If an IDoc fails, it can cause SAP and your external systems to become out of sync, causing discrepancies in stock figures and inaccurate stock counts. This, in turn, can lead to poor production planning, unfulfilled orders and ultimately, dissatisfied customers.
Increased productivity
One of our customers used to take 5 minutes to process each failed IDoc, this was reduced to just 30 seconds for each IDoc. This created a significant time saving based on the volume of IDocs they were processing every day.
Reduce reprocessing time
Multiple, common failed documents can be viewed as one group to reduce processing time. In-depth investigations can be completed quickly by SAP to determine failure reasons, ensuring they can be reprocessed quickly.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Retail, Automotive, Wholesale Distribution, Travel and Transportation
Compatibility
Works with
Features
Selection Screen
Define search criteria for IDocs to be returned. Allocate IDoc messages to a business object such as plant, company code or sales area by means of a unit ID. Extend the product for custom search parameters i.e. delivery number.
Dashboard
ALV report allows different columns to be displayed or hidden. The interface name provides a description of what the interface is used for. View a summary of different statuses grouped by interface.
Summary of IDocs
Displays a list of IDocs for this group. Displays IDoc creation date and time, along with current status. Allows the ability to configure any additional fields to be displayed. Functionality to click on the material, which will take the user through to MM03.
