Easily run your business by successfully managing your relationships with your dealers
Dealer Portal solution for SAP Customer Experience is a cloud-based high tech industry (such as IC Design, manufacture, OEM etc.) solution which manage the business relationship with your dealers into a single platform, which making it easier than ever to run your business.
Overview
Increase customer satisfaction
According to the Dealer portal solution, while customers want and expect to be able to self-serve, only a third of companies offer some form of self-service. Adopting a customer portal allows businesses to increase customer satisfaction and improve retention by delivering on.
Boost agent productivity
A customer portal takes some of the pressure off agents and allows them to focus their attention on more urgent issues by empowering customers to find resolutions on their own. Customers can also review their previous conversations with support.
Easily upload files
Bulk Upload files for sales activities, sales forecast, delivery info to your customer portal faster and more conveniently. Upload multiple files at once, directly into your browser, via simple drag-and-drop.
Details
Solution type
Extensions and Add-ons
Industry
Industrial Manufacturing, High Tech
Compatibility
Works with
Features
Customer 360 management
Integrate with SAP C4C to manage the customer basic info, contact info, price info, order info etc. Share the data with Customer 360 Insights, which applies synthesis, reasoning, and perspectives to personalize the customer.
Sales visit bulk upload
Bulk upload the sales visit activities with Excel template in an easy way. The bulk upload spreadsheet lets you collect information for multiple customers in one place, and upload the data in one go.
Sales forecast
Upload the sales forecast by Dealer and Channel Sales Rep./ Manager could manage to approve the sales forecast. The bulk upload spreadsheet lets you collect information for multiple customers in one place, and upload the data in one go.
Plans and pricing
Standard Edition
Standard Edition
20 licensed portal users included
200 licensed Dealer's users included
Includes 20 Standard enterprise users for sales reps and 200 Dealer users for customers
- Minimum contract 1 year
Standard Edition
20 licensed portal users included
200 licensed Dealer's users included
Includes 20 Standard enterprise users for sales reps and 200 Dealer users for customers
Customer reviews
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Commerce |
| Industry | Industrial Manufacturing, High Tech |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Linkpro Portal solution introduction 3
Publisher
Shanghai Acloudear Info. Tech. Co., Ltd.
As an SAP Platinum Partner, 2020 Pinnacle Award Winner, and United VARs member, Acloudear specializes in SAP Cloud ERP solutions. Powered by the twin engines of “AI + Globalization,” we deliver one-stop cloud solutions—from process reconstruction to AI innovation—for over 300 customers across industries like Automotive, High-Tech, and Life Sciences. Acloudear is a pioneer in China’s cloud-native services. By combining SAP Best Practices with our unique “1+X” innovation matrix, we reshape corporate digital DNA and empower enterprises to unlock the full potential of the cloud. Our commitment to excellence has earned us multiple recognitions as the SAP Best Cloud Partner.
