SAP Conversational AI is a collection of natural language processing services. As the conversational AI layer of SAP Business Technology Platform, it enables users to build and monitor intelligent chatbots in one interface to automate tasks and workflows.
*Gartner, Magic Quadrant for Multiexperience Development Platforms, Arun Batchu, Adrian Leow, Jim Scheibmeir, Van Baker, 26 July 2021.
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