SAP Preferred Success for SAP SuccessFactors HCM
This takes talent.
The demand to find talent
and boost productivity is
at an all-time high.
Two proven ways to get there.
SAP Preferred Success tailored services subscription options run concurrently with your SAP
SuccessFactors contract – accelerating both deployment and adoption. Which fits you best?
1
This document is an abridged version of a Forrester
Consulting case study commissioned by SAP titled: The Total
Economic Impact™ of the expanded editions of SAP Preferred
Success, March 2025. Results are for a composite organization.
Read the full study.
SAP SuccessFactors helps
HR win talent and boost
productivity, but success
takes more than software.
of HR organizations find it harder to recruit and
retain talent due to competition.
of HR organizations find the way to drive growth
is to increase employee productivity/efficiency.
of companies successfully
navigate digital transformation.
SAP Preferred Success
• Get guidance on solution usage and
optimization.
• Improve performance and stay up to date
with the latest features.
• Access personalized, targeted learning
programs and certification opportunities.
• Get quicker response times with
enhanced-support SLAs.
• Access SAP experts when you need
an answer.
Proof of performance.
Expanded Edition of
SAP Preferred Success
Includes everything from SAP Preferred
Success – plus, you can:
• Work with a designated SAP
SuccessFactors-certified product
specialist to make sure you’re getting
the most out of your investment.
• Access services and prescriptive
reviews to continually put the latest
innovation to work, such as proactive
guidance on feature activation.
Over
50%
Only
30%
Everyone prefers success.
A quick look at how SAP Preferred Success
helps you get the most out of your
SAP SuccessFactors solutions.
Which do you prefer?
Learn more about your SAP Preferred Success options
and make the choice that gets you more.
89618 enUS(25/08)
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice
for use terms, disclaimers, disclosures, or restrictions related to this material.
342% ROI three-year financial impact1 based on The Total
Economic Impact™ of the expanded editions of
SAP Preferred Success study by Forrester. Read
the full study.
>90% of succession
planning completed.
Faster issue resolution with
proactive guidance.
Resonac achieved: Canon saw:
50% of purpose and
value per survey results
implemented. Read the
Resonac Success Story.
Improved process consistency
and reduced effort, thanks to
automated task routing and
approvals.
Canon Success Story.
The demand to find talent
and boost productivity is
at an all-time high.
Two proven ways to get there.
SAP Preferred Success tailored services subscription options run concurrently with your SAP
SuccessFactors contract – accelerating both deployment and adoption. Which fits you best?
1
This document is an abridged version of a Forrester
Consulting case study commissioned by SAP titled: The Total
Economic Impact™ of the expanded editions of SAP Preferred
Success, March 2025. Results are for a composite organization.
Read the full study.
SAP SuccessFactors helps
HR win talent and boost
productivity, but success
takes more than software.
of HR organizations find it harder to recruit and
retain talent due to competition.
of HR organizations find the way to drive growth
is to increase employee productivity/efficiency.
of companies successfully
navigate digital transformation.
SAP Preferred Success
• Get guidance on solution usage and
optimization.
• Improve performance and stay up to date
with the latest features.
• Access personalized, targeted learning
programs and certification opportunities.
• Get quicker response times with
enhanced-support SLAs.
• Access SAP experts when you need
an answer.
Proof of performance.
Expanded Edition of
SAP Preferred Success
Includes everything from SAP Preferred
Success – plus, you can:
• Work with a designated SAP
SuccessFactors-certified product
specialist to make sure you’re getting
the most out of your investment.
• Access services and prescriptive
reviews to continually put the latest
innovation to work, such as proactive
guidance on feature activation.
Over
50%
Only
30%
Everyone prefers success.
A quick look at how SAP Preferred Success
helps you get the most out of your
SAP SuccessFactors solutions.
Which do you prefer?
Learn more about your SAP Preferred Success options
and make the choice that gets you more.
89618 enUS(25/08)
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice
for use terms, disclaimers, disclosures, or restrictions related to this material.
342% ROI three-year financial impact1 based on The Total
Economic Impact™ of the expanded editions of
SAP Preferred Success study by Forrester. Read
the full study.
>90% of succession
planning completed.
Faster issue resolution with
proactive guidance.
Resonac achieved: Canon saw:
50% of purpose and
value per survey results
implemented. Read the
Resonac Success Story.
Improved process consistency
and reduced effort, thanks to
automated task routing and
approvals.
Canon Success Story.