Customers often struggle to get the desired adoption from the end users - The number of active users remains low, business does not see the value of the solution and the IT department struggles to get business involved in the project. This clearly illustrates that the PEOPLE aspect remains a very important factor for a successful implementation. In this webinar you will gain insights into the fundamental aspects of “Change Management”. Some topics that will be covered include: - Establish a governance model - Get buy-in from your end-users (What’s In It For Me?) - Discuss methods to facilitate key user collaboration, training and support - Set up a framework to monitor and steer user adoption.