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Customer COE: SAP's Built-In Support - A New Customer Experience Bringing Support Into the Product

Online - Live
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SAP’s digital support experience (DSX) with support built into the product provides customers with direct in-solution access to support through an intelligent digital assistant and represents a fundamental shift in how SAP Support interacts with customers in the cloud business.

This radically simplifies the process of requesting help and resolving the issue through machine learning, sophisticated intent-matching features and context-sensitive knowledge that provides personalized support.

Learn  and see how built-in support works as integrated part of SAP applications, how it re-defines customers’ support experience, get insight into the technology behind built-in support and find out how your company can benefit from it.

Why attend? 

  • Understand how SAP’s built-in support innovates and simplifies the customer support experience
  • Learn about technology & innovation behind built-in support
  • Gain further insight on how SAP’s built-in support with develop over time and how this will help you and your company


Veranstaltungskategorie Veranstaltung von SAP
Art der Veranstaltung Online - Live
Sprache Englisch
Top-Referent(en) Willi Juette, CPO Support, SAP Austria
Veranstaltungsort Deutschland
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