Skip to Content
Capture d'écran d'une discussion en direct avec le service client dans SAP Service Cloud

SAP Service Cloud

Grâce à une approche plus connectée du service client, vous bénéficiez d'une longueur d'avance qui vous aidera à protéger votre marque et à augmenter votre chiffre d'affaires.

Get started with SAP Service Cloud

Simplify your path to superior, omnichannel customer service by understanding the features and integration capabilities of SAP Service Cloud.

A well-rounded approach to customer service

Engage with your customers on their terms while understanding their needs better, resolving their issues faster, and gaining their loyalty and trust.

Help and Support

Explore your SAP Service Cloud solution in detail and get insights into the future direction of the product.

Product documentation

View documentation on product onboarding, implementation, extensibility, and more in SAP Help Portal for SAP Service Cloud.

Learning journeys

Find the right training and certification with our visual learning guides, and map out the best learning plan for you and your team with courses tailored to different roles.

Support from SAP

Follow best practices, set up operations for success, and tackle key aspects of your project with services and onboarding resources for SAP Commerce Cloud.


Subscribe to the SAP Service Cloud newsletter to get the latest news, trends, and release information in your inbox.

Community and Events

Watch live and on-demand Webcasts

Join our live Webcasts to hear from our experts on technical and business topics, road maps, new releases, and more – and watch previous Webcasts on demand. 

Join your regional customer community

Network with other SAP Service Cloud customers, get insights from product experts, share your knowledge, and attend year-round events.

Meet our online community

Connect with our solution experts, as well as customers and partners, to share information and access key product details on SAP Service Cloud.

Questions? Get in touch!

Back to top