Automate and optimize last-mile costs and customer experiences `

Bringg integrates with SAP Order Management to optimize last-mile delivery. It addresses rising costs, fleet fragmentation, and limited visibility by orchestrating delivery across internal, external, and hybrid fleets, improving fulfillment speed and customer experience.

Overview

Lower delivery costs by selecting the best-fit fleet

Bringg enables automatic carrier and fleet selection based on real-time cost, availability, and SLA performance, cutting delivery costs while improving service.

Boost cart conversion by surfacing real-time delivery options before checkout

By surfacing delivery options during browsing and checkout, Bringg improves customer confidence and drives higher conversion across all digital channels.

Increase on-time delivery with real-time visibility and exception automation

Bringg provides real-time visibility, branded live-tracking, and automated exception management to help businesses identify delays earlier, reassign at-risk orders, and consistently meet delivery SLAs for faster, more reliable service.

Details

Solution type

Extensions and Add-ons

Industry

Retail

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP Order Management for sourcing and availabilitySAP Order Management foundation

Features

Power smarter delivery promises with real-time data

Bringg integrates real-time delivery data, including cost, ETA, and capacity, into SAP Order Management. This enables smarter fulfillment decisions from both stores and distribution centers, based on delivery speed and cost.

Power smarter delivery promises with real-time data
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Orchestrate delivery across any fleet type

Bringg integrates with SAP Order Management to receive fulfillment details and return delivery status updates. It assigns orders to the best-fit fleet: owned, third-party, or crowdsourced, based on cost, ETA, and capacity, then automates dispatch to reduce costs and improve SLA performance.

Orchestrate delivery across any fleet type
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Boost post-purchase satisfaction with branded live tracking

Bringg integrates with SAP Order Management to power branded live tracking, flexible rescheduling, and feedback capture. This reduces “Where Is My Order” (WISMO) calls, improves customer satisfaction, and delivers consistent post-purchase communication across all channels.

Boost post-purchase satisfaction with branded live tracking
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Plans and pricing

All plans include:

Bringg’s pre-integrated carrier and fleet partner network for fast onboarding of third-party providers, including crowdsourced and regional delivery options.Bringg’s delivery management platform, including core modules for orchestration, routing, driver workflows, real-time tracking, and exception management.Bringg Services which include onboarding, technical integration support, user training, and ongoing customer success services to ensure operational readiness and long-term performance.

Technical Information

Solution type Extensions and Add-ons
Category Commerce
Industry Retail
Works with
  • SAP Order Management for sourcing and availability
  • SAP Order Management foundation

Resources

Product Documentation

The Need For Third-Party Delivery Platforms

Publisher