Artificial intelligence powered customer 360 mobile application
Customer spectrum is Artificial intelligence powered application built on SAP Business Technology Platform to get the 360-degree view of Customer. The solution provides sales professionals with comprehensive customer insights, leading to improved sales strategies. This means being able to approach leads and clients with greater precision, holistic understanding and insights, thereby driving sales outcomes in a customer-centric world.
Overview
Enhances 360-degree view of customer for improved retention and sales boost
360-degree customer view enhances customer understanding, driving personalized experiences and targeted marketing. It improves customer retention, increases sales, and fosters brand loyalty, thereby boosting overall business value. The App consolidates data from various sources, providing a holistic view of customer interactions, opportunities, and history.
Provide comprehensive customer insights, leading to improved sales strategies
Offers comprehensive customer insights, this approach enables more effective sales strategies, leading to increased revenue, enhanced customer satisfaction, and stronger, more targeted marketing efforts.
Automate the order entry process and expedites order processing
Automating the order entry process streamlines operations, accelerates order processing, reduces errors, enhances customer satisfaction with faster service, and lowers operational costs, boosting overall business efficiency.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Automotive, Life Sciences
Compatibility
Works with
Features
Customer opportunities and top support incidents
Identifying customer opportunities and top support incidents provides valuable insights for improving products and services, enhances customer satisfaction, and drives sales by addressing key issues and capitalizing on market trends.
Revenue forecasting and open sales orders
Revenue forecasting and tracking open sales orders enable precise financial planning, improve inventory management, and provide insights for strategic decision-making, leading to optimized operations and increased profitability.
Customer billing and overdue invoices
Efficient customer billing and management of overdue invoices enhance cash flow, reduce financial risk, and improve customer relationships by ensuring transparency and prompt resolution of payment issues.
Plans and pricing
Tailored Quote
Number of users onboarded to the solution
Number of transactions and storage
Customize App skills to meet specific customer specific business needs
Addon solution to include advanced analytics
Includes unlimited Users, Transactions and Storage Price upon requestNumber of users onboarded to the solution
Number of transactions and storage
Customize App skills to meet specific customer specific business needs
Addon solution to include advanced analytics
Includes unlimited Users, Transactions and Storage Starter Package
Out-of-the-box solution
Foundational transactions and storage limit
Includes 100 Users Price unavailable in this regionOut-of-the-box solution
Foundational transactions and storage limit
Includes 100 Users
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Artificial Intelligence |
| Industry | Cross-Industry, Automotive, Life Sciences |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
Software-as-a-Service solution This product is delivered online as a subscription service. |
| Globalization |
Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies). |
| Operations |
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Resources
DXC Technology can help modernise your organisation with SAP BTP
Artificial intelligence powered customer 360 mobile application
Publisher
DXC Technology Services LLC
DXC Technology is a global IT services provider specializing in digital transformation, cloud computing, and cybersecurity, with a focus on delivering innovative solutions to enhance business operations.
