SAP AI Ethics Handbook
SAP believes that Artificial Intelligence has the potential to unlock boundless potential for businesses, governments, and society. However, AI may also create economic, political, and societal challenges, depending on how it is used and implemented. SAP's Global AI Ethics Policy governs the development, deployment, use, and sale of AI systems at SAP by defining clear rules of ethics that are aligned with SAP’s established guiding principles for AI and its core organizational values. Our updated SAP AI Ethics Handbook explains how to put the AI Ethics Policy into practice throughout the development lifecycle. It covers principles such as transparency and explainability, human oversight and determination, and fairness and non-discrimination, so customers can deploy AI with confidence.Download SAP's AI Ethics Handbook now for the latest hands-on guidance for developing ethical AI use cases. Télécharger le documentSAP
AI Ethics
Handbook
Applying the SAP Global
AI Ethics Policy across the
SAP Business AI Lifecycle.
Development Lifecycle Chapter
External
AI Ethics
Handbook
Applying the SAP Global
AI Ethics Policy across the
SAP Business AI Lifecycle.
Development Lifecycle Chapter
External
Table of
contents.
The SAP Global AI Ethics Policy 0.09
SAP ’s Ethical AI Guiding Principles 0.10
Red lines and high-risk cases 0.36
02. Validation 0.56
03. Realization 0.62
01. Ideation 0.50
04. Productization 0.68
05. Operations 0.74
SAP Business AI Lifecycle 0.42
www.sap.com
Authors
Camila Lombana Diaz
Saskia Welsch
Updated version: May 2026
A human-centered approach 0.44
Principles into action 0.22
SAP’s AI ethics assessment process 0.40
Partner ecosystem 0.16
AI regulations and the European AI Act 0.18
Appendix 0.80
AI Ethics at SAP 0.06
Understanding enterprise AI terminology 0.24
List of acronyms 0.82
List of resources 0.84
Version history 0.86
Compliance with the EU AI Act 0.20
SAP’s top three actionable responsible AI proficiencies 0.32
The SAP Business AI Lifecycle 0.48
contents.
The SAP Global AI Ethics Policy 0.09
SAP ’s Ethical AI Guiding Principles 0.10
Red lines and high-risk cases 0.36
02. Validation 0.56
03. Realization 0.62
01. Ideation 0.50
04. Productization 0.68
05. Operations 0.74
SAP Business AI Lifecycle 0.42
www.sap.com
Authors
Camila Lombana Diaz
Saskia Welsch
Updated version: May 2026
A human-centered approach 0.44
Principles into action 0.22
SAP’s AI ethics assessment process 0.40
Partner ecosystem 0.16
AI regulations and the European AI Act 0.18
Appendix 0.80
AI Ethics at SAP 0.06
Understanding enterprise AI terminology 0.24
List of acronyms 0.82
List of resources 0.84
Version history 0.86
Compliance with the EU AI Act 0.20
SAP’s top three actionable responsible AI proficiencies 0.32
The SAP Business AI Lifecycle 0.48
This document is intended to serve
as a general guide for applying
the SAP Global AI Ethics Policy in
everyday work and is not meant to
advise, implement, or replace either
existing or new processes, policies, or
procedures. This guide is not intended
to be comprehensive and is not a
substitute for legal or data protection
and privacy advice.
Disclaimer.
Foreword.
Dear colleagues and stakeholders,
We are thrilled to introduce the SAP
AI Ethics Handbook, a comprehensive
guide that maps the requirements of
our SAP Global AI Ethics Policy to the
various stages of the AI development
process. This handbook is a vital tool
for our commitment to ensuring that
our AI solutions are relevant, reliable,
and responsible.
At SAP, we recognize the immense
potential of AI to drive innovation
and transformation across industries.
However, we also understand the
importance of ensuring that the
development and deployment of AI
technologies are guided by ethical
principles and values. For this reason,
our AI ethics policy is grounded in the
principles laid out in the UNESCO’s
“Recommendation on the Ethics of
Artificial Intelligence” published in
2023.
The SAP AI Ethics Handbook serves
as a practical and accessible resource
for SAP and partners involved in the
development and deployment of
AI solutions at SAP. It provides clear
guidance on how to implement SAP
Business AI features and solutions that
align with our AI ethics policy, thereby
fostering trust and transparency in our
AI technologies.
By following the guidelines outlined
in this handbook, we can ensure that
our AI solutions uphold the highest
standards of ethics, transparency, and
accountability. Ultimately, this will
enable us to deliver AI technologies
that have a positive impact on our
users, our customers, and society at
large.
All our valued partners and SAP
employees are encouraged to
familiarize themselves with the
contents of this handbook and to
integrate these principles into their
work. Together, we can leverage the
power of AI in a way that is ethical,
responsible, and beneficial for all.
Thank you for your dedication and
commitment to upholding ethical
standards in our AI solutions.
Sincerely,
Walter Sun
SVP, Global Head SAP Business AI
as a general guide for applying
the SAP Global AI Ethics Policy in
everyday work and is not meant to
advise, implement, or replace either
existing or new processes, policies, or
procedures. This guide is not intended
to be comprehensive and is not a
substitute for legal or data protection
and privacy advice.
Disclaimer.
Foreword.
Dear colleagues and stakeholders,
We are thrilled to introduce the SAP
AI Ethics Handbook, a comprehensive
guide that maps the requirements of
our SAP Global AI Ethics Policy to the
various stages of the AI development
process. This handbook is a vital tool
for our commitment to ensuring that
our AI solutions are relevant, reliable,
and responsible.
At SAP, we recognize the immense
potential of AI to drive innovation
and transformation across industries.
However, we also understand the
importance of ensuring that the
development and deployment of AI
technologies are guided by ethical
principles and values. For this reason,
our AI ethics policy is grounded in the
principles laid out in the UNESCO’s
“Recommendation on the Ethics of
Artificial Intelligence” published in
2023.
The SAP AI Ethics Handbook serves
as a practical and accessible resource
for SAP and partners involved in the
development and deployment of
AI solutions at SAP. It provides clear
guidance on how to implement SAP
Business AI features and solutions that
align with our AI ethics policy, thereby
fostering trust and transparency in our
AI technologies.
By following the guidelines outlined
in this handbook, we can ensure that
our AI solutions uphold the highest
standards of ethics, transparency, and
accountability. Ultimately, this will
enable us to deliver AI technologies
that have a positive impact on our
users, our customers, and society at
large.
All our valued partners and SAP
employees are encouraged to
familiarize themselves with the
contents of this handbook and to
integrate these principles into their
work. Together, we can leverage the
power of AI in a way that is ethical,
responsible, and beneficial for all.
Thank you for your dedication and
commitment to upholding ethical
standards in our AI solutions.
Sincerely,
Walter Sun
SVP, Global Head SAP Business AI