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SAP Customer Relationship Management (CRM) Community

SAP CRM solutions integrate sales, service and marketing through business processes and enterprise applications. These solutions help organizations manage important customer-focused issues: generating new growth, attaining operational excellence, and enhancing competitive agility. Join the community!
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Lots of new improvements for SAP CRM are on the way

Customer Connection program CRM 2017 just wrapped up - more than 63 improvements delivered. CRM 2018 round started evaluation phase.

Simplifying troubleshooting with Guided Answers

New Guided Answers tool can help you to more easily find solutions for typical issues or questions. Varun shares some insights on how this new tool is used to support CRM Webclient UI troubleshooting.

SAP Fiori Visual Theme now available for SAP CRM 7.0 EHP4

The latest support package of SAP CRM 7.0 EHP4 includes Belize skin which introduces Fiori 2.0 look and feel. Belize is not just a skin but a theme itself. It introduces new features and slight changes to existing features.

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