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SAP Trust Center

Find the information you need on cloud performance, security, privacy, and compliance.

Data Center Locations

The below map shows the data center locations where the selected SAP cloud services are currently operated. 

This overview is meant for information purposes only. It displays data centers that currently operate SAP cloud services. Please note that SAP’s cloud portfolio will undergo incremental integration into the data center map. SAP cloud services may as well be enabled for deployment on other than the displayed data centers. For some SAP cloud services, a customer can select the data center during the implementation of the service. SAP deploys secondary data centers (not listed here) in the region of the primary data center for backup and disaster recovery purposes. SAP may change this overview at its discretion. For more information, please contact your SAP representative.

How we operate our data centers

In SAP data centers, we take measures that are based on industry and technology standards.

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SAP and Hyperscalers

Clarifying Security in the Cloud

Learn the responsibilities your organization, SAP, and the hyperscaler share in protecting the security of your data in the cloud when your organization decides to run software-as-a-service solutions offered by SAP in a public cloud. 

Seven ways SAP helps secure technology stacks on public clouds

How do SAP experts work with hyperscalers to help secure your SAP technology stack? What tools and strategies do we employ to enhance security?

Resource Center

Look inside our data centers to see what they contain and how they are designed.

Hardware

The virtual and physical servers, SAP HANA databases, storage units, and networks access a pool of physical hardware. If individual components fail, the load can be reallocated to other components without impairing system stability. If hardware fails due to a fire, data can be recovered from the backup system.

Fire Protection

The data center is subdivided into many fire compartments. Thousands of fire detectors and aspirating smoke detectors (ASD) monitor the rooms and pick up on specific gases that stem from overheating electronic components to set off a preliminary alarm and alert the fire department. Should a fire break out, the affected room is flooded with extinguishing gas and the fire is smothered.

Building

The data center consists of 100,000 metric tons of reinforced concrete and rests on 480 concrete pillars – each extending 16 meters into the ground. The exterior walls are 30 centimeters thick and made of reinforced concrete. The server rooms are further surrounded by three concrete walls. This design provides effective protection against storms and even a small airplane crash.

Data privacy

Data falls under the jurisdiction selected by our customers and is not forwarded to third parties. Data protection is also maintained during required maintanance operations. SAP has implemented a wide range of measures to protect data controlled by us and our customers from unauthorized access and processing, accidental loss, or destruction.

Back up

Backups are performed in the form of disk-to-disk copies, which enables rapid data creation and recovery. Besides completing full backups on a daily basis, interim versions are created several times a day and archived, like all backups, at a second location for security purposes.

Access to data

An intrusion detection system monitors incoming data and identifies suspicious activities, while firewalls made by different manufacturers protect data. Backup files and data are exchanged with customers in an encrypted format or transmitted through secure fiber-optic cables.

Zero emissions

Energy efficiency and procurement of green electricity enabled SAP to eliminate greenhouse gas emissions in the data centers globally.

Secure operations

Protecting our data centers is of high importance at SAP. At regular intervals, both outside organizations and SAP check whether the technology and infrastructure are operating smoothly. 

Certified security

SAP regularly undergoes internal and external audits and reviews of its policies and controls, including data security and data protection regulations worldwide. 

Optimized value

Improved hardware use, simplified interfaces, and uninterrupted operations help data centers run efficiently. Depending on the cloud solution, technologies such as virtualization, multi-tenancy, and adaptive computing play a critical role in providing high-quality cloud services.

Data Center FAQs

We store your data in one of our many SAP data centers. See map above.

In addition, the center has equipment associated with supplying power, controlling temperature, and suppressing fires. An indicator of the security level is provided by the tier/rating as defined by the American National Standards Institute (ANSI) in its stan-dard ANSI/TIA-942. Requirements of tier/rating 4, the highest, were the guiding principles in the design of the SAP data center.

Whether fire, data breach, or hardware defect, our data centers are protected against many hazards. At regular intervals, SAP’s data center technology and infrastructure are tested and certified.

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