SAP Trust Center

The scope of this SOC report includes the SAP HANA Enterprise Cloud and the SAP S/4 HANA Cloud, Single Tenant Edition services as offered in the data centers for the productive customer systems that have the status “business live” (i.e. in daily productive business use) in the following locations: St. Leon–Rot (Germany), Amsterdam (Netherlands), Sterling (US), Santa Clara (US), Tokyo (Japan), Osaka (Japan), Sydney (Australia), Moscow (Russia), Toronto (Canada) and Frankfurt (Germany). 

SAP HANA Enterprise Cloud and the SAP S/4 HANA Cloud, Single Tenant Edition services are fully scalable and secure private managed cloud solutions available only from SAP. It empowers organizations to unlock the full value of SAP HANA in the cloud — accelerating growth and innovation, driving IT and business transformation, quickly delivering business outcomes, and reducing risk. SAP S/4 HANA Cloud, Single Tenant Edition Service is using the SAP HANA Enterprise Cloud architecture and processes but includes also specific SAP products, use rights and services. 

The SAP HANA Enterprise Cloud reference architecture helps the customer to use flexible services for modular and rapid deployment.  SOC 2 reports fulfill various information and assurance needs of customers and aim to place trust in SAPs service organization systems, processes and controls. These narratives are related to the trust principles Security, Availability, Confidentiality Processing Integrity or Privacy which must be met to demonstrate a well-designed system.SOC 2 also contains details on performed tests and their results. SOC 2 Type 1 covers management’s description of a service organization’s system and the suitability of the design of controls at a specific point in time, whereas a SOC 2 Type 2 also includes the operating effectiveness of controls for a dedicated period of time. 

SAP HANA Enterprise Cloud / SAP S/4 HANA Cloud, Single Tenant Edition Services has regularly prepared SOC 2 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period 1. November 2020 to 30. April 2021, the locations St. Leon–Rot (Germany), Amsterdam (Netherlands), Sterling (US), Santa Clara (US), Tokyo (Japan), Osaka (Japan), Sydney (Australia), Moscow (Russia), Toronto (Canada) and Frankfurt (Germany).

GxP: This report contains the controls for demonstrating compliance with GxP requirements. This controls address additional criteria related to the deployment and quality assurance. The controls have been tested along with the controls put in place for trust principles Security, Availability and Confidentiality.   

The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.