The order form is your ordering document to subscribe to business cloud services from SAP. It defines the commercial terms and lays out the agreement structure.
SAP Cloud Trust Center
Cloud Contract
The contract for cloud services from SAP consists of three main building blocks. The order form, data processing agreement, and general terms and conditions are generally the same for any cloud service on our price list, while the cloud service description is a product-specific collection of terms.
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Cloud Service Description
SAP delivers the cloud service to all customers in a uniform manner. Find out the product-specific terms, the support policy, and the operational availability of the cloud service.
Data Processing Agreement
Based on the instruction of the data processor handling personal data uploaded into the cloud service, SAP implements and maintains technical and organizational measures to adequately protect the personal data.
General Terms and Conditions
The general terms and conditions (GTC) document describes the essential legal terms that apply to the chosen cloud service including usage rights, customer data, warranties, confidentiality, and limitations of liability provisions.
Learn about cloud contracts with SAP
Watch a 5-minute video to learn about cloud contracts with SAP and the aspects of each building block.
