My job description in one line? My role is to troubleshoot and ensure HANA delivers on its promise to the customer.
My name is Roshni and I am a Quality Specialist on the SAP HANA Development Support Team.
I joined SAP 5 years ago as a working student. In this part-time position, I was working on quality control of the software deliverables. While writing my final master thesis, I applied for full-time positions at SAP. After a successful selection process, I joined the HANA Development support team.
My typical workday would be wake up at 7am, get ready, have breakfast and take the train to office. Once at my desk around 9:15am, I would check my emails, updates (if any) from customers and developers, attend daily team meeting and work on the tasks for the day. Around 12noon, I used to have lunch with the team in our office canteen. Next if there were any topics to be brain-stormed with colleagues, I would do it in my second half of the day. Around 18:00, I would log off and head home.
In 2020, like many others, my workday saw some drastic changes, i.e. completely working from home. One good one is the zero-commute time to work thereby reducing my carbon footprint and more time to take up new a hobby like yoga. One thing that I miss doing most is networking with colleagues, having lunch with my team, brainstorming ideas in physical presence. I hope to see my colleagues again in office soon.
My role has its own set of challenges like working on mission-critical systems of big customers with tight SLAs, quickly prioritise topics etc. Many hospitals, banks, universities, retailers, consumer product companies and other businesses run on HANA, so my role has a high impact safeguarding that they can deliver their services. The 360-degree exposure that I gain starting from software development, quality assurance, delivery, real-time usage by customers, lastly maintenance workflow is what really excites me about my role.
I first I heard about SAP from a friend who was also an SAP employee and praised about the work culture. What attracted me to join was the SAP Labs. They are strategically located in high-tech clusters around the globe, giving me the window to work with talented colleagues from across the globe. The amount of diversity at SAP is great. My team alone has more than 12 nationalities working together, representing more than 50% of the world population. When you work and support a product like HANA that is used globally used it is even more important that the team has a diverse culture.
I still have a long way to go in my career, but my manager at SAP has been a guiding light. She challenges me with new topics and responsibilities which I find important for my career development. I love SAP because the company keeps innovating and evolving and so do the roles and opportunities that are open to us. Thereby depending on interests and ability the possibilities are limitless.
When I was a child, I wanted to become a pilot and fly around the world. But if I had to choose another job tomorrow, I would like to run a school for underprivileged children.