Procurement-FAQ Chatbot
The apsolut FAQ-Bot answers questions in the field of procurement. You benefit from automatisms that reduce manual work of your employees in customer communication. The bot connects to underlying databases via API calls and can be easily integrated into various interfaces such as Microsoft Teams.
By apsolut GmbH
Overview
Realizes FAQ handling without human interactions
The bot, once trained, can handle different questions and use cases by himself. Transparent handling of FAQs without manual searching of information or waiting for responses.
Creates an affordable 24/7 available help desk
The bot is available 24 hours per day, 7 days a week. The User doesn't have to follow Support working hours. Efficient handling of more than one User at the same time is also possible.
Easy access to system data
The Bot can provide data from attached systems in his answers. Manual login and navigation through the system by the User to find his data can be avoided.
Details
Solution type
Extensions and Add-ons
Industry
Consumer Products, Automotive, Oil, Gas, and Energy, Chemicals
Compatibility
Works with
SAP Conversational AI
Features
Answer frequently asked questions
The Bot guides the user to help him find the needed information as fast as possible. The Bot provides an easy-to-use tool to maximize the employee experience. The Bot can answer predefined, company-level, FAQs and can also handle individual-specific questions.
Providing easy acces to System data
The Bot can be connected to different SAP Systems to retrieve and provide actual System data. No need for Users to navigate through the system and search for their data anymore.
Overview on all Question Cases
The Bot provides an Overview on all Question Cases he can answer by showing a list to the User. The User is able to choose his question directly from the list as well as by free input.
Plans and pricing
All plans include:
Customized FAQ-Bot
Customized Question Cases
Additional Languages
Price upon requestCustomized Question Cases
Additional Languages
Usage-based Payment
Payment based on Bot Usage
Prices per User vary based on scale
Minimum Scale: 500 Users
Per MonthEUR 299.00- + EUR 8120.00 Setup Fee
- Minimum contract 1 year
Payment based on Bot Usage
Prices per User vary based on scale
Minimum Scale: 500 Users
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Procurement |
| Industry | Consumer Products, Automotive, Oil, Gas, and Energy, Chemicals |
| Works with |
SAP Conversational AI |
Resources
CAI/ RPA Presentation
What is Conversational Artificial Intelligence?
CAI and RPA Bots for SAP
Demo Video
Publisher
apsolut GmbH
apsolut is an SAP & SAP Ariba partner for on-premise, cloud & hybrid procurement solutions. Our expertise includes SAP Ariba and SAP Fieldglass to SAP S/4HANA. We are: SAP Gold Partner, multi-awarded SAP Ariba MEE Partner of the Year, SAP development innovation partner, United VAR solution partner.
