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SAP Customer Checkout

Digitise your business with the intelligent and integrated point-of-sale software

Give your sales staff the point-of-sale (POS) functionality they need to excel. Designed for sports and entertainment, retail, merchandising, and catering businesses. The solution supports all common POS requirements from sales, payments, discounts, to loyalty management to streamline their processes. Use as standalone solution or integrate with our ERP software for even more options.

  • On-premise deployment
  • Easy-to-use and offline capable POS system
  • Standalone or integrated with SAP ERP systems 
  • One solution for Retail, Quick Service and Table Service

Key Benefits

Use as standalone or integrated with SAP ERP systems

Integrate with an SAP ERP solution to transmit transactions directly to your warehouse management and accounting applications or run the solution as standalone. 

Designed for retail, merchandising, catering, sports and entertainment

Get the right user interface tailored to your business needs – no matter if you have a retail or merchandising store, working in the catering, or sports and entertainment area. 

Hardware agnostic

Benefit from the hardware device independency that SAP Customer Checkout offers and run the solution on any point-of-sale device tailored to your business.  Choose flexibly the hardware you are looking for, as the solution is not any point-of-sale hardware device. 

Key Capabilities

Sales process

  • The solution covers all functions that are needed at the point-of-sale from article selection, discounts, returns, tax deduction, multiple payment options, loyalty  management, quick selection buttons, to day-end closing.
  • Use the  solution also for table service in catering with table management functionality.


  • Pay in cash, credit cards, or on invoice. Integrate a payment terminal or extend the solution providing a cashless payment option with plugins.
  • Split payments, pay in multi-currency, and integrate customer orders with a few clicks. Offer loyal customers to pay with loyalty points

Master data management

  • Manage your master data such as articles, price lists, customers, and more directly in SAP Customer Checkout manager system, or in your tightly integrated SAP ERP system.
  • Benefit from real-time synchronisation to update data information within a minute.

Real-time integration

  • Take advantage of a simple installation and configuration setup while running SAP Customer Checkout as standalone or benefit from the tight integration with SAP ERP systems to transmit transactions directly to your warehouse management for same-day analysis.


  • Access real-time reports to learn how much revenue earned per each shop, cashier, or item.
  • Keep your financial results under control and get all relevant data on the same day.
  • Analyse the sales data in SAP Customer Checkout manager or explore detailed insights for integrating with SAP ERP systems and Analytics Cloud.


  • Extend and adapt the solution flexibly via plugins as needed to meet specific customer requirements and cover the last mile gaps.
  • Integrate with other SAP products such as SAP Analytics Cloud for even more options. 

Technical Information

SAP Customer Checkout is deployed on premise.


Follow the setup instructions so you can start running SAP Customer Checkout and quickly.


Optimise configuration of SAP Customer Checkout with our comprehensive configuration guide.

Product features

Explore features of SAP Customer Checkout that can help you digitise your point-of-sale processes.

See how customers are succeeding with SAP Customer Checkout

Real-time access to all sales data in stores

Discover how Sansibar Stores streamlined point-of-sale (POS) processes across the company’s Web store and retail outlets by deploying the SAP Customer Checkout application. 

Kiosks handling 16,000 transactions during halftime

The German soccer champion FC Bayern München is using SAP Customer Checkout to achieve greater transparency at points of sale at the Allianz Arena.

Driving retail technology innovation

Watch how Mannheim’s most exclusive shopping mall Q6 Q7 is driving innovation in retail technology while using a combination of SAP products.

Pricing and Packaging

SAP Customer Checkout license
SAP Customer Checkout is licensed on a device metric. A device can be a traditional point of sale computer system, or a tablet. This product is deployed on premise and requires a perpetual license.
  • Perpetual license and price for each checkout terminal
  • Purchase and deploy SAP Customer Checkout with the assistance of a global network of knowledgeable channel partners. 

See additional products

Combine our checkout software with one of these SAP ERP products to create a full store system.

SAP Business One (< 500 employees)

Small business ERP software deployable on-premise or in the cloud.

SAP Business ByDesign (25 to 500 employees)

Cloud-based ERP for upper mid-sized businesses and subsidiaries of large corporations. 

SAP Analytics Cloud

Integrate SAP Customer Checkout with SAP Analytics Cloud to simplify analytics turn instant insight into quick action.


Run SAP Customer Checkout with the in-memory data platform SAP HANA to deliver data-driven insights throughout your business.


Run next-generation processes with the intelligent ERP system to address today’s challenges and tomorrow’s opportunities with.

Get Started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.


Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.


Get the support you need to keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

Security and Compliance

Focus on your business and customer relationships, while knowing that your data is safe and reliable. With a proactive, predictive approach, SAP helps ensure compliance and data security in the cloud and within an on-premise data centre.

Questions? Get in touch!

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