Get assistance to keep your system current.
Keep your sales performance management solutions configuration current with experts who can help with specific one-time functional or technical expertise. This includes guidance on complex business rule configuration, workflow assistance, integration support, or troubleshooting performance issues.
Service overview
Gain Practical Experience
Allow our SAP SuccessFactors experts in sales performance management solutions to provide guidance and advice to assist you as your business evolves.
Implementation Experience
Get expert guidance on sales performance management solutions configuration directly from the SAP SuccessFactors knowledge base.
Solution Optimization
Optimize your sales performance management solutions with the latest product features.
Details
Solution type
Professional Services
Pricing and service scope
Choose a base plan
Functional and technical assistance service for sales performance management solutions
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The service includes the following:
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Only one scope item topic, including a 2.25-day block, will be delivered per purchase.
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Each 2.25-day block of service is restricted for use in one area of the following sales performance management solutions in the SAP SuccessFactors portfolio:
- SAP SuccessFactors Incentive Management
- SAP SuccessFactors Territory and Quota
- SAP SuccessFactors Agent Performance Management
- SAP SuccessFactors Agent Lifecycle Management
- SAP SuccessFactors Agent Connection
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Within each solution area, choose from a list of guidance or configuration task options. Refer to the scope document for more details.
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Prerequisites:
- A valid cloud subscription for at least one sales performance management solution
- EUR per One Time Fee
- Contract duration available upon request
-
The service includes the following:
-
Only one scope item topic, including a 2.25-day block, will be delivered per purchase.
-
Each 2.25-day block of service is restricted for use in one area of the following sales performance management solutions in the SAP SuccessFactors portfolio:
- SAP SuccessFactors Incentive Management
- SAP SuccessFactors Territory and Quota
- SAP SuccessFactors Agent Performance Management
- SAP SuccessFactors Agent Lifecycle Management
- SAP SuccessFactors Agent Connection
-
Within each solution area, choose from a list of guidance or configuration task options. Refer to the scope document for more details.
-
-
Prerequisites:
- A valid cloud subscription for at least one sales performance management solution
Resources
Sales Performance Management Overview Video
Accelerate business outcomes with sales performance management products
Scope Document
Frequently asked questions
Can the scope of this service be customized for a special request?
If you’re purchasing through the SAP Store, the service scope is fixed and cannot be modified. If you want to make a custom request, contact your SAP Sales representative to have the service specifically scoped and estimated.
Are any discounts available in the SAP Store?
No, discounts are not available for services purchased through the SAP Store. All prices listed are fixed and already reflect the best possible pricing.
What is the delivery process for services that I purchase through the SAP Store?
After purchasing a service via the SAP Store, the delivery process is:
- Confirmation: You’ll receive a confirmation email detailing your purchase and any next steps.
- Coordination: An SAP representative will reach out to schedule the delivery and ensure that you understand all prerequisites and requirements.
- Execution: The service will be delivered according to the scope and terms specified in your purchase.
- Completion: When the service is completed, you’ll receive a summary report and any relevant documentation or follow-up instructions.
Throughout the delivery process, SAP support is available to answer any questions or address concerns you may have.
