Speed time to value with seamless customer onboarding and boost ROI by fueling personalisation capabilities with first-party, permission-based data.
Power relevant customer experiences based on first-party data. With SAP Customer Identity and Access Management solutions for B2C, you can build rich, centralised customer profiles and synchronise them with all your digital properties.
KuppingerCole Leadership Compass: CIAM Platforms, November 2020 Read the reportSAP… should be on the RFP shortlist for any organisation seeking SaaS delivered CIAM.
Offer seamless customer experiences at scale with flexible registration and social authentication screens and flows that are customisable for every use case.
Safeguard digital customer engagements with federated standards; single-sign on; and risk-based, multifactor, and passwordless authentication options.
Centralise first-party, permission-based profile data in an indexed, dynamic database and enable bidirectional flows with other customer engagement solutions.
See how Casey’s improves customers' shopping experiences through its mobile app, which now generates 60% of the company’s revenue.
Learn how Countdown uses the cloud to offer omnichannel supermarket experiences to more than three million customers each week.
Discover how dōTERRA gets closer to customers with insights that fuel more personalised experiences and help grow the brand.
Find out how NewsLifeMedia strengthens customer loyalty by offering a streamlined digital experience across multiple sites.
Learn how Valora tackled challenges related to data so it could debut its cashless, cashier-free convenience store model.
Explore how Expo 2020 created a memorable experience by understanding attendees' needs, preferences, likes, and dislikes ahead of the event.
Get key insights from executives on how to create personalised data-driven customer experiences in this Oxford Economics study.
Boost the lifetime value of your customers by understanding their needs and preferences and delivering a smooth experience.
See how Cambridge University offers engaging learning experiences by applying insights based on the data that customers provide.
Learn why SAP Customer Data Cloud was rated as a leader in the rapidly evolving category of customer identity and access management (CIAM).
See why SAP is named a CIAM leader in the Forrester Wave™: Customer Identity and Access Management, Q4 2020 report.
See how a composite organisation achieves 269% ROI over 3 years with SAP e-commerce and customer data solutions.
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