Address requirements of regional data protection laws such as GDPR, CCPA, and LGPD. With SAP Enterprise Consent and Preference Management solutions, you can manage customer consent, preference settings, and data from a central platform.
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SAP Enterprise Consent and Preference Management
Build customer relationships based on transparency and control using customer consent and preference management tools.
Build customer trust in the era of GDPR, CCPA, and beyond
SAP Customer Experience LIVE: Explore SAP Enterprise Consent and Preference Management
Data privacy is going mainstream. Are you ready?
Win customers’ trust with robust consent and preference management tools from SAP
Deliver the transparency and control over personal data that’s demanded by today’s customers.
Key Benefits for Enterprises
Capture consent and preferences enterprise-wide
Present clear consent requests for requirements such as terms of service, e-privacy policies, cookies, and consent marketing communication preferences.
Maintain audit-readiness
Collect, store, and track consent and preferences in a central repository within the right region, enabling access to a complete history or audit log.
Provide a self-service preference centre
Let customers manage all aspects of their relationship with your brand by giving them control over their profile, consent, preference, and account information.
Key Features
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Identity Access in SAP Enterprise Consent and Preference Management
User consent data in SAP Enterprise Consent and Preference Management
User communication preferences in SAP Enterprise Consent and Preference Management
User consent history in SAP Enterprise Consent and Preference Management
Centralised repository
Version control
Support for compliance with GDPR, CCPA, and LGPD
Build a business case
Evaluate the new data privacy landscape
Learn why the evolving data privacy landscape offers an unexpected opportunity for customer experience improvement.
Address data management requirements for CCPA
Discover how to address CCPA customer data management requirements and other data protection and consumer privacy regulations.
Support data privacy legislation in new markets
See how training provider FranklinCovey is meeting data protection requirements as it grows by centralising consent management.
What are analysts saying about SAP?
SAP leads the way in enterprise preference management
Explore how SAP Customer Data Cloud delivers advanced customer data management to fuel better marketing, sales, and services.
Technical Information
This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.
Installation and setup
Follow the setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimise configuration of SAP Enterprise Consent and Preference Management with our comprehensive configuration guide.
Integration
Find out how you can seamlessly integrate SAP Enterprise Consent and Preference Management with your existing IT landscape.
Pricing and Packaging
Deployed in the cloud, this product is available as software as a service (SaaS) through an annual subscription, based on the number of contacts.
SAP Enterprise Consent and Preference Management
Price upon request
Provide the transparency and control that customers demand with self-service preference management.
Benefit from:
- Comprehensive consent and preference management
- Advanced compliance management features
SAP Enterprise Consent and Preference Management
Provide the transparency and control that customers demand with self-service preference management.
Benefit from:
- Comprehensive consent and preference management
- Advanced compliance management features
Get Started
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Services
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Support
Get the support you need to keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.
Security and Compliance
Focus on your business and customer relationships, while knowing that your data is safe and reliable. With a proactive, predictive approach, SAP helps ensure compliance and data security in the cloud and within an on-premise data centre.
Questions? Get in touch!
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