Empower associates, optimize inventory, and simplify store order fulfillment
Extend SAP Order Management Services into physical stores to maximize profitability and improve customer outcomes. Associate-optimized workflows enable efficient pick, pack, and preparation of orders for in-store pickup or ship-to-home via built-in shipping integrations.
Overview
Empower associates to delight customers and maximize revenue opportunities
Enable seamless omnichannel order execution in every store, where physical and digital experiences come together, with efficient and intuitive store fulfillment.
Delight your customers with faster order conversion using in-store inventory
Access “in the moment” inventory availability to maximize fulfillment options. Reduce short shipments and canceled orders by including store inventory in the order orchestration process.
Optimize associate workflows for efficiency and profitability
Drive efficiency, increase profitability, and improve outcomes with associate workflows that reduce overhead, increase speed of service, and align with store operations.
Details
Solution type
Extensions and Add-ons
Industry
Retail, Consumer Products
Compatibility
Works with
Features
Streamline store order fulfillment workflows
Optimized workflows improve store productivity and ensure efficient fulfillment. Step-by-step instructions guide pick accuracy, packing, and dispatch.
Support express fulfillment based on customer data
Empower retailers to reward their most loyal customers with fulfillment prioritization and streamlined promotions that drive higher customer retention, increased order values, and improved profitability.
Optimize workflows with intuitive task management
Leverage easy-to-follow workflows to efficiently manage all digital order fulfillment types and enable associates to maximize fulfillment speed, accuracy, and completion.
Plans and pricing
OneView Store Fulfillment
Dedicated cloud account and three SaaS environments (sandbox, pre-production, and production)
Cloud infrastructure and maintenance
24/7 support
Developer portal access, including API documentation and knowledge base documentation
Ongoing releases, product support and remediation
Transaction log output to standard queue
SaaS framework access
Pick + Pack
Pickup + Delivery
-------------------
Add On Modules for additional cost:
POS , Mobile POS and Self Checkout
Promotions
Clienteling
- Minimum contract 1 year
Dedicated cloud account and three SaaS environments (sandbox, pre-production, and production)
Cloud infrastructure and maintenance
24/7 support
Developer portal access, including API documentation and knowledge base documentation
Ongoing releases, product support and remediation
Transaction log output to standard queue
SaaS framework access
Pick + Pack
Pickup + Delivery
-------------------
Add On Modules for additional cost:
POS , Mobile POS and Self Checkout
Promotions
Clienteling
