Product Data Drives AI-Powered Commerce Growth

Name: Inriver Product Information Management
Brand: inriver AB
Rating: 4.1 (161 reviews)

4.1 rating161

Inriver PIM connects to SAP S/4HANA Cloud and SAP Commerce Cloud via certified adapters, giving manufacturers, brands, and retailers a complete product data flow from ERP to every sales channel. AI powered enrichment, syndication, and digital shelf analytics continuously optimize product experiences, accelerating time to market and driving profitable growth at scale

By inriver AB

Overview

Connect to Upstream SAP Source Systems

Connect SAP S/4HANA Cloud to your product information ecosystem through an SAP-certified BTP adapter—without custom integrations or ERP core modifications. Product master data flows automatically into a centralized product data environment, where teams can enrich, govern, and activate information across every channel. Keep SAP clean, upgrade-safe, and focused on core operations while accelerating product readiness and go-to-market execution.

Optimize with AI

Transform raw product data into compelling product experiences that accelerate commerce across every channel. AI-powered workflows automate enrichment, translation, and validation to improve data quality, reduce manual effort, and keep product information complete and market-ready. Deliver consistent, localized content, manage rich media at scale, and distribute accurate product experiences everywhere customers engage.

Connect to Downstream SAP CX and all external selling channels

Keep optimized product data moving seamlessly across commerce ecosystems and customer touchpoints. Flexible distribution options accelerate syndication to SAP Commerce Cloud, marketplaces, partner platforms, and other downstream destinations—helping teams deliver consistent product experiences faster and at scale.

Details

Solution type

APIs and Technical Components

Industry

Consumer Products, Industrial Manufacturing, Retail, Cross-Industry

Compatibility

Works with

SAP Commerce Cloud

SAP HANA Cloud

Features

Include complete product data governance

A fully extensible architecture consolidates structured and unstructured product data into a centralized source of truth for every product attribute and channel. Built-in governance capabilities maintain product data integrity, security, and scalability across distributed commerce environments.

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Simplify Omnichannel Selling

AI powered content enrichment, syndication, and analytics capabilities support omnichannel product experience management from a centralized platform. Product information is optimized, distributed, and analyzed across channels to improve consistency, scalability, and performance.

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Elevate customer experiences on every channel

Centralized product data and AI-powered content capabilities support personalized, data-driven customer experiences across the full buyer journey. Consistent product information, enriched content, and connected channel delivery help maintain accurate engagement before, during, and after purchase.

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Plans and pricing

All plans include:

Unlimited Users
Customer Success Support
inriver Academy & Knowledge Base Community
Multiple Environments
Syndication
Content Segmentation
Supports 250+ ISO Languages

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Add the capabilities to syndicate product information to multiple endpoints and track product performance online with native Digital Shelf Analytics technology.

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Centralize product data from upstream data sources into a flexible data model that enriches your product descriptions with text, images and video ready for selling across your digital endpoints

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Technical Information

Technical details

Solution type	APIs and Technical Components
Category	Commerce
Industry	Consumer Products, Industrial Manufacturing, Retail, Cross-Industry
Works with	SAP Commerce Cloud SAP HANA Cloud

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment	Software-as-a-Service solution This product is delivered online as a subscription service. Integrates with SAP Cloud solutions This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs. Cloud Solution This product is designed to be delivered over a network as a cloud service. User Assistance provided Assistance is provided to enable all target users to install configure, and use the solution.
Globalization	Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies). Internationalized for global customers This product has been internationalized to meet the needs of global customers (e.g. the use of Unicode). Translated user interfaces and documentation User interfaces and documentation for this product have been translated into multiple languages. Please consult product documentation or contact the publisher for more details.
Operations	Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater. Multi-tenant solution with full isolation and encryption This product utilizes a multi-tenant architecture with complete isolation and encryption of customer account data, policy and configuration settings. Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting. Meets SAP Store recommended Service Levels This product meets SAP Store-recommended service levels. Meets recommended support levels This product meets SAP Store-recommended standards for support levels and turnarounds.

Security and compliance

Security

Encrypted communication channels This product employs encryption to secure all communication channels.
Secured against software vulnerabilities This product has been secured against common software vulnerabilities, such as operating system, SQL injection, memory corruption, and information leak vulnerabilities.
Follows the secure software development and operations lifecycle (SDLC) Secure practices include design, architecture, implementation, test, release preparation, shipment, operations, and support. Open-Source components run latest version.

Compliance

ISO 27001 (Information Security Management) This product meets the standards for information security management specified by ISO 27001.
ISO 27034 (Application Security) This product meets the standards for application security specified by ISO 27034.
ISO 12207 (Software Lifecycle) This product meets the standards for software lifecycle processes specified by ISO 12207.
EU data privacy This product complies with European Union requirements for data privacy.
Offers EU access only To comply with data protection regulations, this solution restricts remote data access and data storage to countries that have implemented the EU Data Protection Directive.
SOC 1 and SOC 2 A18:C26 This provider complies with relevant AICPA standards for internal controls over financial reporting and for information system security, availability, processing integrity, and confidentiality or privacy.
Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers.

Privacy policy

SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Publisher privacy policy

+1-800-872-1727

Product Data Drives AI-Powered Commerce Growth

Overview

Connect to Upstream SAP Source Systems

Optimize with AI

Connect to Downstream SAP CX and all external selling channels

Optimize with Digital Shelf Analytics

Details

Solution type

Industry

Compatibility

Works with

Features

Include complete product data governance

Simplify Omnichannel Selling

Elevate customer experiences on every channel

Power your sustainability features with product data

Plans and pricing

All plans include:

Customer reviews

Technical Information

Technical details

Deployment and operations

Security and compliance

Resources

Publisher

inriver AB

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