Manage SAP CX Sales Cloud contacts and business network relationships

3.3 rating2

While screening LinkedIn or XING profiles users are able to see further contact information from their SAP CX Sales Cloud. Additionally, they can update the contact information or create a new contact within their SAP CX Sales Cloud without leaving the browser tab.

Overview

Increased efficiency through displaying matching contact persons from SAP Customer Experience

Searches for the CRM contact person right from LinkedIn or the German business network XING. If there is no match, a new contact person can be created easily.

Improve your data quality by enriching your CRM customer data

Usually business networks data is better maintained. Links the LinkedIn or XING profile directly to the SAP CX Sales Cloud data. There will be a hyperlink to the business network.

Displays contact details from the SAP CX Sales Cloud in the extension

Contact information includes details about the associated company. In addition you can view all buisiness objects linked to the contact in a compact view and edit their information or create them easily.

Details

Solution type

Extensions and Add-ons

Industry

Industrial Manufacturing, Professional Services, Healthcare

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Cloud for Customer core applications

Features

Creating business objects

Created objects are immediately assigned to the contact person and company and replicated in the SAP CX Sales Cloud. No jumps to another system are necessary.

Creating business objects
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Lightweight and self-explanatory

The LinkedIn and Xing plugin consists of compact and easy to understand features. Easy to navigate and understand with tooltips and descriptions for an intuitive user interface.

Lightweight and self-explanatory
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Business Network applications – LinkedIn and XING

Easy login with your existing SAP CX Sales Cloud user account to manage contacts and business objects while browsing the business network LinkedIn or XING.

Business Network applications – LinkedIn and XING
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Plans and pricing

All plans include:

Unlimited UsersSelect opportunities, appointments and visitsCreate opportunities, appointments and visitsEdit opportunities, appointments and visits

Customer reviews

Product.Pricing.Reviews.PromptForReview.ReviewsExist.MessageWrite a review
18. lokakuuta 2021Verified User in Investment Banking
What do you like best about the product?
Building connections & browsing industry updates
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28. lokakuuta 2021Verified User in Financial Services
What do you like best about the product?
The tool seems good, though by the end we don't use it that much as the Xing network is not that relevant
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Technical Information

Solution type Extensions and Add-ons
Category Sales
Industry Industrial Manufacturing, Professional Services, Healthcare
Works with

SAP Cloud for Customer core applications

Publisher