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Omnichannel Commerce

Leverage core digital commerce capabilities to engage and transact with your customers across all channels.


Responsive omnichannel storefront

Serve your customers with a responsive omnichannel storefront on any device.

Powerful search capabilities

Help your customers find what they're looking for and promote the right products with powerful search capabilities.

Flexible built-in promotion

Drive your sales and conversions with flexible built-in promotion capabilities.

Plug-and-play integration

Use plug-and-play integration to deliver a scalable shopping cart and checkout experience with payment services and tax management.

Context-Driven Services

Enable real-time intelligent segmentation, personalisation, remarketing, and merchandising for a context-driven customer experience.


Real-time insights

Gain real-time insights into your customer visits based on their actions and behaviours, with informed consent.

Personalised experiences

Personalise content, offers, and recommendations using real-time insights.

Intelligent remarketing capabilities

Minimise session and cart abandonment with intelligent remarketing tactics.

Effective merchandising support

Meet sales targets with powerful merchandising capabilities that continuously adjust product placement using predefined business goals.

Product Content Management

Present the right products to the right customers at the right time with engaging details that drive conversion.


Digital commerce platform

Consolidate and publish all your product data and product catalogs for consumption by the digital commerce platform.

High-quality content

Enhance product content quality with built-in validation and workflow review and approval, bulk-edit, and mass-upload capabilities.

User-friendly management interfaces

Make quick edits with an intuitive and easy-to-use management console.

Multilingual catalogs

Support multilingual catalogs for a global commerce site.

Experience Management

Design and manage a highly personalised commerce experience that drives conversion.


Intuitive Web-site editing

Simplify storefront management with an intuitive WYSIWYG Web site editing tool.

Support for multiple storefronts

Manage multiple storefronts for brand and experience consistency with inherited components and built-in support for multiple touchpoints.

Seamless promotions

Design and deploy promotional campaigns seamlessly.

Context-driven services

Access the natively integrated, context-driven services add-on module for ease of use.

Order Management

Deliver a true omnichannel buying experience by enabling customers to fulfill orders and make returns anywhere, anytime.


Endless-aisle fulfilment

Enable endless-aisle fulfilment with buy anywhere, pick-up anywhere capabilities.

Self-service returns

Simplify the return process with omnichannel and self-service capabilities.

Complete transparency

Provide inventory visibility within your storefront for complete stock transparency for your customers.

Multiple scenario approach

Support both B2C and B2B scenarios.

Release Highlights

Explore new features, functions, and highlights in the latest release of SAP Commerce Cloud solutions.

Release highlights

Find out about changes and updates in the latest release of SAP Commerce Cloud.

Road Map

View the SAP Commerce Cloud product road map and explore planned innovations and future features and functionality.

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