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Transform your business with services based on consumer sales insights

Collect and access point-of-sale (POS) transactions and inventory data – all in one place, from anywhere, and in real time. With the SAP Consumer Sales Intelligence solution, you can create delightful user experiences across digital touchpoints, streamline the design and development of interfaces, and increase collaboration and mobile connectivity.

  • Cloud deployment
  • Unified offline and online customer experience
  • Fast access to transactional and inventory data
  • Extended use for consumer and industry scenarios

Key Benefits

Enhance insights into stock availability at stores

Turn all your stores into optimised fulfilment centres by providing real-time information on store-level stock availability to internal and external channels.

Unify offline and online customer experiences

Respond to commerce dynamics by giving consumers a consistent experience fueled with digitalized POS transactions and real-time access to store inventory.

Simplify sales data consumption and innovation

Manage large data volumes and increased bandwidth at peak times in a high-performance public cloud, while delivering innovative user experiences quickly.

Key Capabilities

Microservice architecture

  • Deploy and innovate new scenarios by enabling open interfaces and microservices
  • Bring innovations to life, such as a digital sales receipts offering
  • Benefit from the elasticity of the cloud to scale digital capabilities

Sales data provisioning

  • Collect and use data to offer services to retailers and support end-consumer interactions
  • Help ensure data privacy and compliance
  • Access data from consumer sales services for real-time analytics


Seamless integration

  • Provide frictionless and fast deployment with predefined interfaces
  • Support a standalone or co-deployment implementation with SAP Customer Activity Repository or SAP POS Data Management
  • Integrate and orchestrate processes, decisions, and data securely between cloud and on-premise applications

Technical Information

This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.

Installation and setup

Follow the setup instructions so you can start running your SAP software quickly and confidently.


Optimise the configuration of SAP Consumer Sales Intelligence with our comprehensive configuration guide.


Explore features of Consumer Sales Intelligence that can help your workforce handle complex tasks.

Get Started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.


Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.


Get the support you need to keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

Security and Compliance

Focus on your business and customer relationships, while knowing that your data is safe and reliable. With a proactive, predictive approach, SAP helps ensure compliance and data security in the cloud and within an on-premise data centre.

Questions? Get in touch!

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