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SAP Connected Goods

SAP Connected Goods

Maximise the value of your customer facing IoT products and smart devices

Connect, monitor, and control a large number of customer facing mass market devices  – such as beverage coolers, freezers, coffee makers, and vending machines, construction tools or healthcare equipment – using SAP Connected Goods. Connect IoT devices with your business processes and backend systems in real time, to improve efficiency, automation and replenishment – and create new, Product-as-a-Service business models. 

Why SAP Connected Goods?

Because an increasing number of devices are connected, enabling new information streams and analytic insights, SAP Connected Goods makes it easy to remotely capture and analyse sensor data from connected devices to maximise their business value and impact.  Connect IoT devices to your SAP backend systems and turn your physical assets into valuable business objects, with actionable insight and operational intelligence.    

  • Maximise the business value of connected, mass market devices through remote monitoring, management and central control
  • Extend your digital core by connecting IoT devices to core business processes and SAP backend systems, enriching device and sensor data with valuable business information
  • Transform your business with real-time data-driven insights to analyse usage patterns, compare trends, view historical data, and facilitate actionable decision-making                      
  • Increase device utilisation and revenue generation by monitoring operational status and  device downtime, and accelerating inventory replenishment of goods.
  • Improve customer satisfaction by optimising device storage conditions to prevent spoilage of perishable goods, and expediting resolution to maintain high product and service quality
  • Enable rapid innovation and scalability for digital transformation with SAP Leonardo, SAP’s new Digital Business System and innovation portfolio, which brings together Machine Learning, Internet of Things, Blockchain, Analytics and Big Data on SAP Cloud Platform.


Learn how SAP Connected Goods can simplify the lives of business users and IT staff:

  • IoT Device Monitoring and Optimisation

Remotely monitor connected device status, utilisation and operating conditions.  Trigger geo-fencing alerts to validate device location or access geo-trailing views to monitor device history.  And use this information to optimise quality, product placement, performance and customer service.   

  • Data-Driven Insights

Collect real-time performance metrics and business data via sensor-enabled devices.  Gain new analytic insights and initiate action with email and push notifications, device comparison trends, usage reports, and intuitive visualisation tools.    

  • Flexible System Configuration 

Easily configure system set-up, user interface, authorisation roles, device types, and rules.  Leverage low-touch device on-boarding to expedite ramp-up for large volumes of connected devices.     

  • SAP System Integration

Connect IoT devices and integrate core business information from SAP CRM and SAP Cloud Platform to augment device and sensor data, enhance business process automation, and improve operational intelligence.  

What is the Jump-Start Program?
SAP recently introduced a new Jump-Start enablement program for the SAP Leonardo Innovation Portfolio. The program aims to help customers connect the emerging world of intelligent devices with people and processes to achieve tangible business outcomes.   
  • Multi-phase engagement featuring a Design Thinking approach to align with customer strategies and objectives, with a clear path to business value
  • Identify and validate use case scenarios and innovative IoT pilot projects
  • Adopt successful IoT strategies with a fixed price, fixed scope offering, including promotional pricing for one year, and consultative services offered by SAP Line-of-Business and industry experts
  • Implement and launch a productive pilot in 3 months or less – with the SAP Leonardo Jump-Start program for SAP Connected Goods

The cool factor of connected coolers

With connected coolers, enterprises can start to re-imagine their business in a connected world and explore the IoT possibilities. Leveraging business data via sensor-enabled devices, enterprises now have the capability to remotely manage, monitor and control high volumes of connected devices, including coolers, freezers, vending machines and coffee makers.

Smart vending quenches thirst for innovation

With emerging IoT technology, smart vending innovation is experiencing a technological shift for enterprises and consumers.  Consumer interaction data combined with mobile and enterprise back-end integration, can enable smart vending to offer real-time upsell and cross-sell promotions to personalise the user experience and promote brand loyalty. 

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