Realise the full potential of IT to empower your healthcare community
Our vision for the Intelligent Enterprise is to help healthcare providers become highly efficient at saving and improving lives, deliver a seamless patient experience, and ensure value-based care with innovative technologies.
See how customers are succeeding with SAP
Transform healthcare for patients and providers
Delivering value-based, patient-centered care
Learn how intelligent technologies are creating new opportunities for healthcare providers to deliver a seamless patient experience and value-based, affordable services.
SAP Road Map for Healthcare
SAP is committed to helping healthcare organisations deliver value-based, patient-centered services. We are enhancing our solutions to automate processes, enable data-driven decisions, and empower employees – with ease and intelligence.
Current release highlights
- Cloud-based portal for patient applications
- Waiting time prediction for emergency rooms and ambulatory care
- First version of patient accounting solution using artificial intelligence to automate patient billing
- Improved administration and monitoring of multiple data sources
- Broader patient self-service offering
- First version of cloud-based patient administration solution and clinical information system (partner solution)
- Simplified Big Data analytics through enhanced connection of live and imported data sources
- Enable front- to back-end integration of operational and user experience data to optimise workflows along the patient journey
- Deliver a modular healthcare provider solution to orchestrate and integrate end-to-end processes using healthcare standards
- digitalise central healthcare data via a secure, patient-centric health cloud
Industry innovation solutions tailored to your needs
Provide the best care to patients at an affordable cost, promote patient engagement, and optimise clinical outcomes with mobile self-service processes.
Remove unnecessary costs and waste and free resources for innovation and better patient care.
A modern ERP system with embedded AI and machine learning , providing a proven framework to adopt industry best practices with integrated, automated processes that are transparent, spanning finance, supply chain, manufacturing to sales, distribution and service.
SAP Analytics Cloud
Get all the cloud analytics features you need – business intelligence (BI), augmented analytics, predictive analytics, and enterprise planning – in a single solution.
Listen, understand, and respond to employee needs and experience gaps to ensure your employees are resilient and productive.
SAP Ariba Buying and Invoicing
Rely on a smart and simple guided buying experience to drive visibility, control, and compliance across all spend-related processes and make sure your negotiated savings reach the bottom line for a fast ROI.
Move from a mainly experience-based healthcare model to delivering care based on real-world evidence
SAP Analytics Cloud
The SAP Analytics Cloud solution combines BI, augmented and predictive analytics, and planning capabilities into one cloud environment. As the analytics layer of SAP’s Business Technology Platform, it supports advanced analytics enterprise-wide.
Restructure and empower our workforces to allow them to perform at their best
SAP SuccessFactors Human Experience Management (HXM) Suite
Gain powerful patient experience insights in less time and deploy feedback collection mechanisms across all touch points to better understand behaviour and take action to improve the entire patient experience.
SAP SuccessFactors Learning
Develop your employees' skills and reduce compliance risk with a unified learning
SAP SuccessFactors Employee Central
Keep up with changes to your business and workforce with flexible, cloud-based human resource information system software.
SAP Services and Support
We're working together to continually drive the successful business outcomes and value that matter most to you.
Our services and support portfolio is designed as an end-to-end, holistic experience that can help you transform your organisation, transition to the cloud, and continuously improve your business. Working together to get you there, and drawing on decades of customer experience and guidance, is the fastest way to see the full value of your SAP investment.
What are analysts saying?
Withstanding disruption with data-driven platforms
Learn how the COVID-19 pandemic has impacted the industry from an IT perspective, and gain the insights you need to create a stronger, more agile IT infrastructure prepared for future disruption.
Enable your business to thrive in a changing world
Transforming healthcare amid disruption
Pivot and position yourself for a customer-centric, value-based healthcare shift by using the combined power of intelligent analytics and experience management.
Improving clinical care capacity planning
Handle all of your clinical care capacity planning with SAP Analytics Cloud, which connects your people, information, and ideas to enable fast and confident decision-making.
Get the facts
faster response times for patient scheduling.
Kardinal Schwarzenberg Hospital customer journey
decrease in usage of preventative antibiotics.
SAP Performance Benchmarking
Get the latest news and trends from experts
Uncover the vaccine collaboration hub
Find out how the vaccine collaboration hub enables SAP to help in the global fight against COVID-19 in an interview with Michael Byczkowski from SAP.
Learn how to run a hospital during a pandemic
Consider the ongoing challenges healthcare providers face and get insights on how you can manage the shift to a patient-focused delivery approach.
Boost satisfaction with better payment processes
Learn how an end-to-end payment solution can create better payment processes that keep patients happier and help your organisation run smoother.
Communities and Events
Transforming the patient experience
Watch Vishal Bhalla, Parkland’s Chief Experience Officer, and Susan Haufe, Qualtrics’ Chief Industry Advisor of Healthcare, share how transforming the patient experience can impact business outcomes.
Manage your healthcare organisation enterprise-wide
Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.
Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.
Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.
Procurement and Networks
Streamline procurement processes across your organisation, driving compliance and control while cutting costs and risks.
Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.
Database and Data Management
Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.
Application Development and Integration
Deploy high-velocity, intelligent edge applications using business and technology services.