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Deliver quality, trusted experiences with insight into behaviour and risk

Reach more customers and new levels of customer trust with a real-time intelligent enterprise and integrated financial insight and risk control.

Digital Customer Engagement

  • Commerce Personalisation
  • Consent-Based Marketing
  • Digital Banking Self-Services
  • Omnichannel Commerce Management
  • Omnichannel Customer Service
  • Optimised Marketing
  • Single Customer View

Retail Banking Operations

  • Card Management
  • Centralised Payment Processing
  • Retail Deposits
  • Retail Lending

Commercial Banking Operations

  • Cash and Liquidity Management
  • Commercial Lending
  • Multi-Bank Connectivity

Finance and Risk

  • Accounting and Financial Close
  • Accounting for Financial Instruments
  • Financial Planning and Analysis
  • Financial Services Data Platform
  • Governance, Risk, and Compliance
  • Performance Management
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Solve your specific banking needs

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Harness the power of intelligent solutions

Find out how banks deliver digital services by creating intelligent enterprises using integrated applications, intelligent technologies, and a digital platform from SAP.

Unlock business value with digital technology

Stay competitive in the emerging digital financial services landscape by connecting new technologies with integrated business solutions to create an intelligent enterprise.

See how customers are succeeding with SAP

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Providing personalised customer engagements

Find out how financial services company Discovery Ltd is delivering tailored communications to improve the customer experience.

Consolidated systems with SAP solutions

See how Banco Galicia improves customer service by using an integrated system to quickly respond to customers and go to market faster.

Reduced processing time from weeks to hours

Hear how Rabobank has reduced processing time while continuing to provide trustworthy and reliable customer service.

Get the facts

15%

time savings during the financial close in organisations that set up real-time financial accounting.

SAP Benchmarking

8%

increase in customer satisfaction for organisations with a mature mobile strategy.

SAP Benchmarking

3B

Internet users and 30-50 billion connected devices are expected by 2020.

GSMA press release and Business Insider

SAP Road Map for Banking

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Explore our banking road map to learn about current industry solutions, planned innovations, and future direction.

Find banking software tailored to your needs

Shape your bank’s success by developing and providing services and technologies such as mobile banking apps, omnichannel banking, and digital banking analytics.
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SAP Omnichannel Banking and SAP Performance Management for Financial Services

SAP Omnichannel Banking


SAP Performance Management for Financial Services

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SAP Omnichannel Banking

Today’s banking customers expect a superior, always-on, always-connected experience. Find out how SAP Omnichannel Banking can help you achieve end-to-end digital transformation to build lasting customer relationships and win in the digital economy through mobile banking and other services. 

SAP Performance Management for Financial Services

Manage and analyse enterprise profitability and efficiency with just one application. Execute allocation and funds transfer pricing and costing models. Use a high-speed finance and risk calculation engine along with business data aggregation and simulation and scenario management capabilities.

Transform your business faster with help from SAP Digital Business Services

Jump-start your SAP solutions and drive ROI by collaborating with industry experts, consultants, and support engineers to receive guidance, prescriptive best practices, and expertise – no matter where you are on your journey.
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Icon of arrow moving forward, representing acceleration with SAP Digital Business Services

Realise your business goals by simplifying and accelerating your digital transformation

In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.

Icon of people representing enterprise-wide service support from SAP Digital Business Services

Transform your business with unparalleled service support enterprise-wide

SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.

What are leading analysts saying about SAP?

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Gartner names SAP a leader in global retail core banking again

For the 10th consecutive time, Gartner has awarded SAP leadership status in the latest Magic Quadrant for Global Retail Core Banking report. SAP received industry leader recognition for our “ability to execute” and “completeness of vision.”

Bank on personalised services and machine learning

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Simplify digital innovation in financial services

Explore innovation-led digital road maps and use cases for delivering open banking,
autonomous banking, and connected insurance.

Get the latest news and trends from experts

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Falk Rieker
Global VP and Global Head of the Banking Business Unit
SAP

Transforming banking with intelligent technologies

Learn how banks are facing digital disruption head-on with intelligent technologies that can help optimise and extend business processes, to remain competitive.

Picture of Karsten Egetoft, who explores data management for financial services
Karsten Egetoft
Senior Solution Architect, Financial Services Industry Unit
SAP

Data management challenges for financial services

Become a data-driven enterprise by addressing three data management trends concerning data volume, ubiquity, and user demands.

Falk Rieker
Global VP and Head of the Banking Business Unit
SAP

Embrace digitalization for the future of banking

Discover how digitalization is helping the banking industry embrace innovation and adopt new technologies to improve business processes and financial services.

Communities and Events

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SAP Next-Gen innovation summits

Attend digital innovation events connecting customers to academia, startups, venture firms, SAP experts, and partners to foster networking and collaboration on industry-specific innovation.

Manage your banking business enterprise-wide

Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.
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Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Cloud and Data Platforms

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Internet of Things (IoT)

Deploy high-velocity, intelligent edge IoT applications using business and technology services.

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