Atturra: Revolutionising employee engagement and growth with a scalable HR solution
Discover how Atturra redefined its HR
As Australia’s leading advisory and IT solutions provider, Atturra Limited knows what it takes to embrace innovation and help businesses go beyond what’s possible. Thanks to SAP SuccessFactors solutions, Atturra is now elevating its employee experience and helping its business grow sustainably with modern HR solutions.
| Industry | Region | Company Size | Partner |
| Professional services | Sydney, Australia | >1,000 employees | Discovery Consulting |
increase in accuracy of employee and organisational HR data.
decrease in the time managers spend on administrative HR tasks.
reduction in staff turnover with an enhanced UX and engagement.
Chief People Officer, Atturra Limited
Driving sustainable growth through a better user experience
Atturra has always positioned itself as a beacon of innovation, guiding businesses through digital transformation with cutting-edge technology and strategic foresight.
“We clear the path, so you can do more and beyond.” It’s a simple statement, but with it comes the potential to help businesses grow into whatever they choose to be.
This commitment to pushing the envelope has not only defined Atturra’s relationship with clients but also shaped its internal ethos. Yet, as the company embarked on its mission to empower others with the tools of tomorrow, the realisation dawned that, for Atturra to continue on its path of leading change, it needed to manage its own growth. This growth would future-proof the employee experience and help the company scale without sacrificing the needs of its people, its business, or its clients.
In the early days, operating with a smaller team, Atturra believed a basic HR system would get the job done. As the company’s workforce swelled from 300 to nearly 800, spanning a vast array of complex roles and responsibilities, the gaps in the HR infrastructure became glaringly apparent.
The reliance on outdated systems and manual processes not only became a bottleneck for efficiency but also hindered employee engagement and any hopes for improvement in the team-member lifecycle.
Processes such as onboarding were unnecessarily difficult, and administrative burdens on management increased significantly. The lack of a unified, structured platform for recruitment, onboarding, training, and development was widely acknowledged. If the company wanted to continue on its journey toward empowering staff to thrive and meaningfully contribute, changes had to be made.
On top of this, Atturra faced challenges in determining whether change would come through adopting new practices or adapting existing ones. With support from Discovery Consulting and its HXM Right Now HR cloud solution, Atturra better understood its own key business needs and how potential modular solutions and a truly logical progression in change could help it overcome scalability and systems-integration concerns.
Chief Operating Officer, Atturra Limited
Transforming the employee experience with an adaptive HR solution
With the help of Discovery Consulting, Atturra embarked on a transformation journey with SAP SuccessFactors solutions. It recognised the need for an integrated HR solution that would not only support its ambitious long-term growth targets but also refine the onboarding process to enhance the user experience (UX) and strengthen employee engagement from day one.
This critical strategic shift needed a solution that was fit for purpose – one that could handle the complexities of rapid company growth and the workflows required to make it a success.
Ultimately, in terms of software capable of scaling and evolving alongside the business, SAP SuccessFactors solutions were the gold standard. Driven by a deep understanding of the value that comprehensive, industry-standard software such as SAP SuccessFactors solutions could offer, Atturra knew it was the right way forward.
Early on, Discovery Consulting’s SAP solution implementation expertise drove the initial change management process. This support helped remove potential indecision, offering Atturra a fresh perspective on where to go and how to get there. The implementation of key SAP SuccessFactors solutions, including SAP SuccessFactors Employee Central, SAP SuccessFactors Onboarding, SAP SuccessFactors Learning, SAP SuccessFactors Performance & Goals, and SAP SuccessFactors Recruiting, was strategically phased from October 2022 to October 2023.
This careful staging, starting with core HR and onboarding before moving on to more-advanced solutions, was entirely by design. It enabled Atturra to establish a robust foundation for transformation, offering the organisation invaluable insights into its expanding pool of personnel data. These insights, in turn, guided the development of customised learning and performance objectives.
SAP SuccessFactors solutions provided Atturra with a scalable digital solution that rejuvenated its outdated HR systems. By automating and simplifying complex processes, the solutions empowered employees at every level to contribute more efficiently to their roles and the company’s objectives. This was not merely a technological upgrade but a strategic alignment with Atturra’s vision for true sustainable growth, allowing the company to focus on value-added tasks and support staff on their paths to learning and personal development.
Chief Operating Officer, Atturra Limited
Helping the whole business grow together
Working alongside Discovery Consulting, Atturra was able to make a realistic transition to an enterprise solution – helping it grow up quickly and implement robust processes to grow sustainably. The implementation of SAP SuccessFactors solutions marked a transformative shift in its approach to not only human resource management but also the whole human experience. This helped it transition from manual, labour-intensive processes to automated, efficient lifecycle management from recruitment to retirement.
These adaptable and self-service functionalities dramatically eased the administrative load, streamlining the process for new hires and offering management the chance to finally take a breath and recentre its focus on what matters most – people. Solutions such as SAP SuccessFactors Performance & Goals, SAP SuccessFactors Learning, and SAP SuccessFactors Recruiting proved invaluable, providing employees with better access to learning resources and vital compliance training. This was notably effective following the integration of more than 100 employees during an acquisition, where SAP SuccessFactors solutions helped individuals transition smoothly into Atturra’s systems and kick off their professional growth immediately.
These improvements not only optimised administrative workflows but, more important, also promoted a culture of continuous learning and development. By minimising manual tasks, Atturra redirected more resources toward strategic endeavours, resulting in enhanced employee engagement, improved performance oversight, and reduced turnover. The scalability of SAP SuccessFactors solutions helps ensure Atturra’s HR systems can easily adjust as it grows, supporting the company’s goals for sustainable growth and innovation well into the future.
Chief Operating Officer, Atturra Limited
Charting Atturra’s future with SAP SuccessFactors solutions
Looking forward, Atturra plans to use SAP SuccessFactors solutions to refine its performance, goals, and development strategies further. Enhanced workflows, automation, and analytics will empower managers, deepen employee engagement in various work scenarios, and help Atturra proactively manage retention risks thanks to greater data visibility and increased performance reviews.
Beyond that, SAP SuccessFactors solutions are now well and truly a cornerstone of Atturra’s people-first strategy. They help the company ensure that employee growth and success are central to its overall success and maintain its position as an industry leader dedicated to using technology for digital innovation.
Featured partner
Discovery Consulting is a provider of the HXM Right Now HR cloud solution, making SAP SuccessFactors accessible and affordable for small and midsize enterprises such as Atturra. Its solution offers easy-to-use interfaces and comprehensive hire-to-retire tools.
By integrating best practices and workflow automation, Discovery Consulting helped Atturra enhance compliance, improve decision-making with analytics, and allow HR tasks to be managed on any device. This partnership significantly boosted the efficiency and capabilities of Atturra’s HR system.