Implementing cloud-based intelligent technologies quickly for the win
When milliseconds matter and fans can vote to influence outcomes, intelligent technologies and outstanding fan experiences can mean the difference between a podium finish and not qualifying.
After a full assessment of the field, the MFE Team chose SAP S/4HANA Cloud for its agility, precision, speed, and mobile capabilities to keep crews and the back office connected across the globe.
“We were live in three months,” said MFE Team CFO Laura Goodrick. “Compare that to 18 months for a typical implementation. From the starting line, we had the finance and accounting tools to manage costs, track profitability, predict cash flow, and run forecasts.”
Formula E events uniquely enable fans to award drivers with an extra boost of power during the race. So, fan experience tracking and management is extremely important to the MFE Team’s success. As a result, the organisation also relies on XM solutions from SAP and Qualtrics to gather and analyse fan feedback and drive continual improvements.