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Customer Support
and Success

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Rely on proactive and preventive support and success plans to drive digital enablement, adoption, and business continuity across all deployment scenarios for SAP solutions.
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SAP Enterprise Support

Control mission-critical processes proactively with simple, hybrid landscapes, while supporting innovation and business outcomes.

SAP Preferred Care

Get personalised guidance to improve in-house product knowledge, enhance issue resolution, and keep systems running at peak performance.

SAP MaxAttention

Get the services, methods, and tools you need to run your IT landscape on premise, in the cloud, or in a hybrid environment.

SAP Enterprise Support, cloud editions

Receive a foundational success plan that provides industry best practices and learning resources with any SAP cloud subscription. 

SAP Preferred Success

Reduce complexity by accessing resources for fast adoption of cloud solutions, role-based learning, and better incident handling. 

Create and execute a winning digital strategy

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Gain 24x7 guidance with next-generation support

Check out how always-on support with live channels and context-sensitive help can provide direct access to proactive and predictive services throughout your implementation.

Drive the IT business with outcome-based delivery

Derive maximum value from your SAP solution investment. Discover the state-of-the-art management platform, SAP Solution Manager, included in your support engagement with SAP.

Demonstrate the value of your digital strategy

Get recommendations and benchmarks on innovation, process improvement, and IT optimisation with a custom report based on your use of SAP ERP and operations performance.

Get the latest news and trends from experts

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