Cloud Services
Put your deployment of SAP C/4HANA on the path to success from day one
Manage every phase of your project – from planning and implementation to operations – confidently with SAP Customer Experience Services offerings.
- Collaborate with your in-house team and implementation partner extensively
- Improve project quality from start to finish
- Enforce best practices and lower project risk
- Use services individually or as packages, and combine them with project priming methodologies
Why SAP Customer Experience Services?
Reenergise your customer experience strategy
Improve the customer experience of your brand by identifying and overcoming operational obstacles, reviewing processes, and uncovering innovative solutions.
Choose service quality first
Review and validate critical project areas, so you can proactively apply best practices and resolve complexities throughout your transformation journey.
Be empowered with expertise and best practices
Access tailored workshops and optimisation services for topics such as solution architecture, integration and data migration, and solution-specific methods.
Get guidance – from start to finish
Receive dedicated support from experienced professionals throughout your entire transition to SAP C/4HANA to transfer knowledge and skills to your team quickly.
Explore our services
Gain peace of mind – from project planning to operation – by using the broad portfolio of services offered by SAP Customer Experience Services.
Services for SAP Customer Data Cloud
- Deliver a valuable and trusted customer experience
- Drive market-differentiating innovation with first-party consumer data
- Get expert advice on key technical aspects throughout your project
- Follow implementation best practices
Services for SAP Commerce Cloud
- Access end-to-end guidance, collaborative review, and validation
- Improve project quality with collaborative offerings
- Gain deep technical, functional, and integration expertise
- Boost digital capabilities faster for less cost and risk
Services for SAP Sales Cloud
- Plan, lead, and expand your project implementation with experts
- Deploy solutions quickly with quick-start services
- Enhance architecture design or lead-to-cash transformation
- Mitigate risk by reviewing and safeguarding design plans
Services for SAP Marketing Cloud
- Address your project needs at all stages of its lifecycle
- Let experts lead your project from start to go-live and beyond
- Obtain guidance for complex functional and technical topics
- Safeguard plans, validate quality, and mitigate risks
Services for SAP Service Cloud
- Master complex technical, functional, and integration topics
- Refine your solution strategy with proven advice
- Deliver experience management projects, quickly and effectively
- Apply foundational knowledge and technical principles
Services for SAP Customer Experience and Experience Management
- Take a strategic approach to improving your customers’ overall experience
- Design experience management programs and respond in the moment to customer needs
- Leverage advisory and configuration services
Maximise SAP C/4HANA value with CX Works
The single portal that leads to a wealth of SAP C/4HANA knowledge
Whether you're launching a new implementation, integrating additional solutions, or hoping to gain even more value from an existing deployment, access CX Works, a complete source of field-tested, SAP-verified expertise – all in one intuitive Web portal.
See how customers are succeeding with SAP
16% increase in conversion on mobile devices
Learn about the impressive conversion results American retailer Lids has acheieved with SAP Commerce Cloud, SAP Innovative Business Solutions and SAP Customer Experience Services.
Taking our services and support catalogue to the next level
SAP runs SAP: See how, thanks to SAP Commerce Cloud solution and SAP Customer Experience Services, selecting the right service offering is as easy as...online shopping.
85% improvement in database- intensive transactions
Read how dōTERRA is optimising its auto-ship feature with an expert services approach that scales for future growth.
