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Engagements tailored to today’s customers

Customers want to stay loyal. Keep them happy with personalised engagements that optimise every experience with your brand.

Real-time engagement keeps customers loyal

It’s easy to reach customers, but it’s harder to engage with them in ways that matter. Connecting with customers at the right moment is key.

Rev up ROI with speed and agility

Reducing your dependency on IT helps you innovate faster and focus on keeping customers happy without worrying about your technology.

Rethink loyalty to boost customer lifetime value

Long-term loyalty comes with better engagements that add more value to your brand’s experience beyond your customers’ first purchase.

The latest trends and innovations in marketing

Retail trends are evolving

Dive into new technologies and proven strategies for achieving omnichannel personalisation.


Emarsys, an SAP company, named a Leader

Find out why in the 2021 Gartner® Magic Quadrant™ for Personalisation Engines.

See how customers are succeeding with SAP Emarsys Customer Engagement


Discover how adidas Runtastic creates personalised experiences and motivations for the global fitness community.


Learn how JOY enhances shopping experiences with personalised, timely, and relevant engagements.

Want to learn more?

What SAP Emarsys Customer Engagement means for you

Empower marketers to deploy real-time, personalised, and omnichannel customer
engagement at scale and grow customer lifetime value.

Marketing news you can use

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Gartner, Magic Quadrant for Personalisation Engines, Jason McNellis, Claire Tassin, Jennifer Polk, 19 July 2021.

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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